Miss Sylk
Well-Known Member
Hello! I am setting up my business from home, never done from home before so any tips and hints would be great!
My querie i have right now that i cant seem to get my head around, is when clients arrive. I have always worked in salons where there is either a waiting room, that is secure, or a manned reception. As this is my house im wondering what to do??
* Pre-arrange over phone for them enter the house and sit by door. I will have to trust them in my home (scary) and also pop my head out of treatment room to see who it is, disturbing my treatment :-(
* Ask them on booking to sit in car until i wave them in, bit unprofessional and also they may not all have cars!
* Ask them to wait at the door, what if its raining and freezing?
* Book appointments quite far apart (loosing potential money) :-(
* Offer no extra add ons on the day, as that will carry me over the next clients arrival (if they are early) or close to the next clients appointment time. This is also a loss in earnings, and a not very happy customer who decided she wanted nail gems at last minuite and couldnt have them as my other clientn is waiting in the cold ouitside or could be mooching around my house unsupervised!
I really dont know what to do, can you all tell me what you do and how it works for you, also have you ever had any security breaches in your home? Are you nervous and supervise them whilst they go to the toilet (lol i mean standing nearby the bathroom)
Thanks xx
My querie i have right now that i cant seem to get my head around, is when clients arrive. I have always worked in salons where there is either a waiting room, that is secure, or a manned reception. As this is my house im wondering what to do??
* Pre-arrange over phone for them enter the house and sit by door. I will have to trust them in my home (scary) and also pop my head out of treatment room to see who it is, disturbing my treatment :-(
* Ask them on booking to sit in car until i wave them in, bit unprofessional and also they may not all have cars!
* Ask them to wait at the door, what if its raining and freezing?
* Book appointments quite far apart (loosing potential money) :-(
* Offer no extra add ons on the day, as that will carry me over the next clients arrival (if they are early) or close to the next clients appointment time. This is also a loss in earnings, and a not very happy customer who decided she wanted nail gems at last minuite and couldnt have them as my other clientn is waiting in the cold ouitside or could be mooching around my house unsupervised!
I really dont know what to do, can you all tell me what you do and how it works for you, also have you ever had any security breaches in your home? Are you nervous and supervise them whilst they go to the toilet (lol i mean standing nearby the bathroom)
Thanks xx