Dolci_Dolittle
Well-Known Member
Hey Geeks!
Needing some advise...over the last 2-3weeks i have lost about £200 due to no shows.
I have it noted on my website,facebook etc that I require 24hrs notice and cancellation fees will be incurred but how can I enforce this when about 90% of these no shows were potential new clients and some also giving me duff numbers?
I was in two minds whether to open today or not but did as i had a couple of regulars who popped in yesterday and made appointments and they've not turned up!
Not a happy bunny.
Xxx
Sent from my GT-I9000 using SalonGeek
Needing some advise...over the last 2-3weeks i have lost about £200 due to no shows.
I have it noted on my website,facebook etc that I require 24hrs notice and cancellation fees will be incurred but how can I enforce this when about 90% of these no shows were potential new clients and some also giving me duff numbers?
I was in two minds whether to open today or not but did as i had a couple of regulars who popped in yesterday and made appointments and they've not turned up!
Not a happy bunny.
Xxx
Sent from my GT-I9000 using SalonGeek