We had a customer in the salon on Saturday who was visiting from up north.
Neat, I'm the type who loves to know where people are and where they have been blah blah blan
BUT then I read the entire post and NORTH had no meaning at all. You and your profile never idenify your location, your city, your country, so North never had any meaning.
Please do go back and complete your profile, no one is going to attack you for the location of where you live and work.
considering your post. I agree that what you did or what you refused to do was perfectly techically corrrect.
I also agree with others that you could have done something such as wrapped the nails and thus protected them and HOPEFULLY that may have encourgaged this person from returning to the place that we assume was responsible to her nail damage in the first place.
What is really revealing about your post is the attitude of that nail customer. You know their are newbie techs out there who acutally say things similar to """ well you know once customers find out what kinds of unsafe practices occur in certain nail shops, then the customers will abandon those types of nail shops """. Really. I wonder did you feel that your visitor is going to abandon the type of nail shop that apparently did so much damage to her nails.
My vote would be that she will continue to patronize that catagory of nail shop placing importance upon low price and quick service and disreguarding safety and sanitation.
I am curious as to what kind of vibrations you picked up from this visitor concerning topics of safely and sanitaiton ---- it does seem to me that she was more upset about you than she was upset about those responsible for her situation.