I'll try to be as short as possible, but it might be an essay :o
I had a client in a very-well known 5* hotel booked for a set of acrylic nails.
The task was to remove existing set and apply a new set.
The client was extremely suprised when I wrapped them in foils for soaking off - she said that normally when she goes to the salon back in Australia, "they take similar kind of thing (pointing to my pusher) and just pop it off". I did my best why it should not be done like this and why I am doing it by wrapping in the foils. Only to hear that "this is a waste of time and it is much quicker to pop 'em off. And I don't really care about my natural nails, as they are covered and no one can see them".
Needless to say that throughout the whole appointment she would tell me that I am not doing it "the way they do it in Australia", which I knew I was doing it the right way.
Then it came to new set application. She wanted white tips with extreme length for the size of her nail bed. I explained this. Then she asked my "to glue them as low as possible" I thought she wanted something like half moon design but, no, not that low .
Anyway, at some point I just gave up resisting and educating and the end result came out with the proportion of 3:1 (where white is 3). The client was mega happy and said that everyone in Australia has them like this and this is how French should be done.
The amount she paid for this was equivalent to a day in a 5* SPA. Well, she could get this kind of job somewhere in Brixton for a tenner...
I wonder what other Geeks think of this situation? Would you stand your ground or just did what the client wanted even if it went against your professionalism? Would you walk away just because it was not right even if it meant that the time was wasted and you are not getting paid?
I stood my ground when doing removal but not when it came to tip application. But I just could not resist even more...
I had a client in a very-well known 5* hotel booked for a set of acrylic nails.
The task was to remove existing set and apply a new set.
The client was extremely suprised when I wrapped them in foils for soaking off - she said that normally when she goes to the salon back in Australia, "they take similar kind of thing (pointing to my pusher) and just pop it off". I did my best why it should not be done like this and why I am doing it by wrapping in the foils. Only to hear that "this is a waste of time and it is much quicker to pop 'em off. And I don't really care about my natural nails, as they are covered and no one can see them".
Needless to say that throughout the whole appointment she would tell me that I am not doing it "the way they do it in Australia", which I knew I was doing it the right way.
Then it came to new set application. She wanted white tips with extreme length for the size of her nail bed. I explained this. Then she asked my "to glue them as low as possible" I thought she wanted something like half moon design but, no, not that low .
Anyway, at some point I just gave up resisting and educating and the end result came out with the proportion of 3:1 (where white is 3). The client was mega happy and said that everyone in Australia has them like this and this is how French should be done.
The amount she paid for this was equivalent to a day in a 5* SPA. Well, she could get this kind of job somewhere in Brixton for a tenner...
I wonder what other Geeks think of this situation? Would you stand your ground or just did what the client wanted even if it went against your professionalism? Would you walk away just because it was not right even if it meant that the time was wasted and you are not getting paid?
I stood my ground when doing removal but not when it came to tip application. But I just could not resist even more...