Hi,
After reading all the posts on Salon Geek, I am responding to clear up a few concerns that you may have.
Tinting
In training we show you how you can tint the top set of lashes after you have placed the lifting balm on and then the volumizing Fix. You can then apply your tint. Like any procedure you are carrying out please be careful (I am sure you all are) when working around the eyes. You do not need to place a huge amount of tint over the lashes, just enough to cover them and then remove carefully. We do not cover lower lash tinting on training. You can, by all means, do this yourself IF you are qualified to do so and YOU should also check this with your insuring body.
Should you wish to tint and are qualified to tint the lower lashes and insured to do so we suggest it is best to do this after you have finished the LVL procedure and carry it out to your insurers specification.
Solutions
These should only be placed from the roots to a quarter of the way up the lashes please do not coat the whole lash in the solution.
Bonding
To prevent from drying out please keep stored in a cool dry place. In training we show you how to remove the white seal to get the bonding from the container easily, this needs to be replaced after use.
Product Manufacturing
Here at Nouveau HQ we aim to bring you the best products on the market with some of the ultimate training available. Our products are not just shipped in from any country with little to no respect of what we use. We actually have them made here in the UK with personal trials and testing and what you wont be aware of is the constant trialling of formulas. We want to bring you the best we can and constantly strive to improve on what we already have.
Please remember you have your manuals and they state clearly what you can and cant do. We are also at the end of the telephone and more than happy to help (0844 8016835). Please try not to confuse each other call us instead. It is a pleasure to help any time you need it. As a company, we like to we are one big family and once you are trained with us we are always here for you whether you trained 2 years ago or last week!
I hope this clarifies a few issues for you all, and please call us if you should have any further problems.
Kind regards
Steve Douch
Make-up artist and Lash Trainer for Nouveau Lashes Ltd