I hate that people think mobile services should be cheaper than a salon, I am beauty not hair but the principle stands that MOST appointments are in the evenings when salons are closed, the client gets to stay warm and dry at home with the luxury of a personalised service, we learn a LOT about our clients being in their homes, it should be no bother for the person to 'run the dyson round' as it is their house & if they want it clean then they have to clean it regardless of their appointment with me.
I think the fact we will go out in all weather, carting our kit about at a time to suit them makes it BETTER than a salon, you have to fit in to the salon opening times, you have to fit in to the appointment slots available & you have to like the atmosphere of the place, you have to park (sometimes pay to park, sometimes just managing to find a space is a nightmare) & you have to have childcare etc.. arranged for a salon appointment.
When they have a mobile therapist go to them they already know they like the atmosphere of their home, they can have whatever food & drink they want, a glass or even bottle of wine, eat a take away, whatever so long as I can do their treatment unhindered I don't care. I take everything I will need with me & I take everything away again (INCLUDING ALL RUBBISH) and I leave their home in the way I found it. I rearrange personal chores around my clients and I do whatever I can to fit them in when they want to be seen. They can look however they want, wear no make up, have scruffy hair/clothes it doesn't matter to me, I just want to do their treatment, get paid & leave. Some clients would die being seen out in scruffy clothes, without make up going to a salon for a tan etc...
I believe mobile therapists & salons offer services to 2 totally different groups of people though and to think that a mobile client expects the things they get in a salon is silly, just like a salon client wouldn't expect you to open on a Sunday just for 1 client - a mobile therapist may well go out to do just 1 client day/evening. As a mobile therapist I expect to get asked for appointments on ANY day or night, people do not assume that because it is Sunday you are not working. A salon client would not expect to wash their hair over the bath but a mobile client does because they know it is what will happen if they have their hair done in their home.