gr8nailz
Well-Known Member
Who wants consistency in service from every technician ... consistency in providing a wonderful standard of service, but how they provide it individually is what makes us artists.
Beautifully put, Gigi.
Who wants consistency in service from every technician ... consistency in providing a wonderful standard of service, but how they provide it individually is what makes us artists.
Beautifully put, Gigi.
Again, more wonderful input. Thank you.
I can't see any worth in changing the methodology already in place. If there were and it would increase the quality of the standard of service we provide, I would be all for it.
I just don't see how this would improve on anything.
IMO what makes a good massage, whether it be full body or just hands/feet, is the ability of the therapist to adapt to each individual's needs and requirements - in fact, in NVQ standards, when I used to teach it, it was a requirement to be able to adjust your massage to each individual.
To be told to massage each and every client in the same way, to me, is just downright unprofessional.
Do we not use our hands to feel the clients' needs when massaging, and adapt our treatment accordingly (after, of course, a thorough consultation). I, along with others who offer massage, often close my eyes when massaging, in order to "feel" the clients better - if that makes sense.
I would be completely p.ssed off to be told how to massage someone. That's like saying all hairs grown downwards on the legs! Or, all nail shapes are the same, so therefore do all enhancements one shape! All skin tones are alike, so just use one spray tan! All nailbeds are the same colour, so just have one polish. There is only one skin type, so no need for a full range of products!
GRRRRR , I can honestly say this post has really irked me (if you haven't already guessed).
pity the management didn't consider discussing the topic with the therapists and get their opinion first before wasting a ball of money...I feel the management believes because of the exorbitant amount of money they've invested in this consultant, they must abide by all her suggestions in order to get the most bang for their buck.
But thanks to your input in this thread coupled with my senior statesmen status, I was able to pursuade management that this new methodology would not increase the quality of service offered to our clients. We would look robotic and clone-like. They relented. (There are someone benefits to being the oldest person in the place :wink2.
We are back to offering the service that is best suited to each client's individual needs.
Thank you all again for your valuable input. It was very much appreciated.
.... I taught her a simple routine which she used in the beginning until she had the experience and confidence to develop moves of her own.
I feel the management believes because of the exorbitant amount of money they've invested in this consultant, they must abide by all her suggestions in order to get the most bang for their buck.
But thanks to your input in this thread coupled with my senior statesmen status, I was able to pursuade management that this new methodology would not increase the quality of service offered to our clients. We would look robotic and clone-like. They relented. (There are some benefits to being the oldest person in the place :wink2.
We are back to offering the service that is best suited to each client's individual needs.
Thank you all again for your valuable input. It was very much appreciated.
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