josheardown
Well-Known Member
Hi geeks,
I've had a new customer come to me with perfectly healthy nails which I have applied shellac to. When coming back for her third set her naturals nails had started to peel terribly on her right hand only - peeling so extreme that it created a step down to her free edge. I advised accordingly and she decided to have another set done, and I gave her some complimentary solar oil to use too. As expected the shellac has not lasted very well on the peeling nails. She's due in tomorrow, but likes to soak off herself the day before, so she got in touch today to tell me about the shellac coming off. As for the left hand, the shellac lasted perfectly and the nails underneath are in good health.
I'm a little baffled and feel I need to provide answers, but am struggling what to say, as I certainly don't want to say/ask anything that may seem like I'm blaming it on her nails or something she's doing?!
Just an additional note - she use to have gel elsewhere and eventually she would get peeling. But she said having had shellac before she had never he this problem. Arrghh - looks like the prob is me!!
Would very much appreciate your opinions and advice
Many thanks! Xx
I've had a new customer come to me with perfectly healthy nails which I have applied shellac to. When coming back for her third set her naturals nails had started to peel terribly on her right hand only - peeling so extreme that it created a step down to her free edge. I advised accordingly and she decided to have another set done, and I gave her some complimentary solar oil to use too. As expected the shellac has not lasted very well on the peeling nails. She's due in tomorrow, but likes to soak off herself the day before, so she got in touch today to tell me about the shellac coming off. As for the left hand, the shellac lasted perfectly and the nails underneath are in good health.
I'm a little baffled and feel I need to provide answers, but am struggling what to say, as I certainly don't want to say/ask anything that may seem like I'm blaming it on her nails or something she's doing?!
Just an additional note - she use to have gel elsewhere and eventually she would get peeling. But she said having had shellac before she had never he this problem. Arrghh - looks like the prob is me!!
Would very much appreciate your opinions and advice
Many thanks! Xx