I know every tech is different but I have been using PP since it's launch and have not had any problems with chipping or peeling. Infact I have had no problems at all apart from the old formula thickening up but NSI heard the calls of us techs and changed it and also made "Renew" to help us out with using the old formulas up so as to not waste the products.
Peeling to me usually represents that the product is being applied to thick. Try and get your layers thinner. The first layer must be sheer and the 2nd coat will give you full coverage.
Now what about how you apply the product?
Are you doing it Shellac style or PP style?
With PP you only cap the base and top coat NOT the color coats and when you do cap, make sure you give the nail a soft swipe from cuticle to FE to ensure there is no build up of PP at the FE.
The next question I have to ask is and only you know if you have been honestly doing this or not but I will say, with many techs I have helped privately, it turns out after some prodding, they admit to using non NSI products to prep with.
So I ask you, are you using only NSI products to prep with or are you using Scrub Fresh etc cause you already have it from Shellac.
I ask this because, you say you use Shellac and that the PP was sent to you as samples and unless you purchased Nail Pure and Cleanse, I doubt you would have received these products in your samples.
Then my next question is, your lamp?
I gather you are using either a CND lamp or another brand of lamp if you use Shellac.
I have been discovering over some time now that the techs who complain about PP and having problems with it are using usually a generic lamp, not a NSI lamp or even a good quality lamp.
I now am only recommending that if techs wish to use PP long term and make it work for them and make them money, then they invest in the NSI Ultra Pro lamp as this is the lamp that will give you the correct cure.
Again, only you know the truth as to what lamp you are using.
How many tests have you done? Did you just do the one? Another issue that I have come across is the tech not curing for the correct times because they are so used to curing for Shellac times and without even thinking about it, auto pilot came on and they did it Shellac way and again after some thinking, they realised what they had done, fixed it on the next application and all was fine.
Have your bottles got the white/clear brush?
Where did you get your PP samples from?
I would highly recommend that you DO buff gently with a 240 buffer if you are new to using PP.
Did you do the test run on yourself or a client?
Another thing I have noticed is some techs doing the test run on themselves, then working on clients and not realising they are filing off the capped FE or getting acetone on the nail and not knowing and then all of a sudden, the PP has chipped off or caught on something and peeled off but again, PP gets the blame, not taking a look at what has happened to the nails throughout that day or previous days that might have caused it.
Or if it was a client, then has the client done something to her nails and she will not admit it?
It can be the most simple little things like the issues I have mentioned above that can cause the problems you are talking about and some times it is not intentional, it's just from using another product and being on auto pilot, so this is why I'm ask so many questions.
I do not mean any nastiness when I talk about only you knowing the truth as to exactly what you are using and asking upfront questions.
I say it because I have seen in the past both publicly and privately (I have helped many fellow PP/NSI techs privately) many techs who are quick to bag out PP and compare it to Shellac and say how bad PP is etc etc cause they have problems in the start, to only find out they are not doing the application or prep and even sometimes the removal correctly and I think for any product but specifically PP, this is very unfair.
I hope this has helped to some degree, if you wish to PM me in the future for any more trouble shooting, please do, I am more than happy to help
I am happy to go through your exact prep steps with you and then application steps with you if you would like.