I'm going to present a different perspective, if that's ok.
Those of you who know me on Facebook will know that I no longer have a beauty salon. At the time I closed it, I was warned not to mention it on here in case it was thought that I was selling stuff.
Anyway, I sold all the contents, including all the shellac to a fellow salon owner (don't worry, she's a pro, and already uses it.) so when I wanted my nails done, I trotted over to her salon to have them 'professionally' done.
Sorry, but the paint job was rubbish. Messy, amateur and too thick. This was the head therapist. Very proud of her badge from the nail company who supplies shellac too.
So, the next time I want it, do I go back? Find another salon with someone who can properly paint a nail? Or do I bite the bullet and order a new lamp and stuff, and do it myself? (I'm fully qualified before you all jump)
So I would suggest that there's always the possibility that YOU are not giving the client what she wants or expects, so they may feel as though they would rather do it themselves.
Would I rather have Geeg do it, or do it myself? I'd pay whatever Geeg was asking to be truthful. I know damn well it would be immaculate. So it's not a question of me WANTING to do a DIY job.