Quantcast

Rebalance charges

SalonGeek

Help Support SalonGeek:

Status
Not open for further replies.

PLAOH

jog jog jogging
Joined
Dec 21, 2003
Messages
1,517
Reaction score
25
Location
East Anglia
I"ve just got back from a customer who had a maintenance appointment. She had lost two nails which I replaced but I couldn't ask for the money to cover the extra nails :sad:

At the moment I charge 27.00 for a full set of enhancements ( that includes a free cuticle oil on their first appointment), then 14.00 for a two weekly rebalance and each new nail 2.50.

I've moved to a new area so my client base is still in the early stages, but I've noticed that no-one tips ( something which they always did back in Kent) so I wondered whether I should be charging more for the rebalance and include one new nail in the price so I don't feel awkward asking for more money.

Should I also charge more for a pink and white in gel compared to someone who requests white tips with clear gel?

Any thoughts and ideas are greatly appreciated.

Regards
Louise
 

Little Angel

Well-Known Member
Premium Geek
Joined
Jul 28, 2003
Messages
3,197
Reaction score
136
Location
Lincolnshire, England
Hiya

If i was you i would get some price lists printed clearly stating your prices, hours, cancellation policy ect and start as you mean to go on. It is so hard to implement these things with existing clients.
I do think your rebalance charge is low i always charge 1/3 less than a full set, working on the theory that you will do more rebalances than full sets. I also charge more if they go over the agreed rebalance time.
Hope this helps you.
 

falsies

Active Member
Joined
Mar 10, 2004
Messages
27
Reaction score
0
Location
Kent, England
Hi, like you I charge the same, in hopes of picking up more clients and then one day making a price inflation. Don't want to seem greedy and the practice comes in handy when confidence allows us to charge and not feel guilty either. As for tips, I live in Kent and only one out of my handfull of clients ...tip!!!
 

lindag

Well-Known Member
Joined
Feb 16, 2004
Messages
417
Reaction score
4
Location
Dublin, Ireland
My clientell base is quite small, I dont charge for a replacement nail i charge €40 for a full set and €25 for refills and that is whether or not they want pink and whites, I charge €50 for a full set of coloured EZ flow powders (boogy nights)


Remember thats Euro
 
Status
Not open for further replies.

Latest posts

Top