Debsidoo99
Well-Known Member
I need some advice please.....
I had a new client come to me last week for a full set of pink and white L&P's for her engagement party. Her nails were extremely short as she used to b a chronic nail biter. Her index fingers were v flat and she had v hard and bad cuticles. I explained to her that because her nail beds were so small she would need more regular maintenance than someone with larger nail beds. She took this on board and I did a lovely set of P&W using Pink Flawless. This was last Thurs. Oh she also went away with an aftercare advice sheet and solar oil which I drummed into her would soften her cuticles and make the extensions more durable.
..............she has just phoned me to say that 3 have come off and the others are looking shabby. She wants me to soak off and put a new set on !! She didn't sound annoyed and even reminded me that I'd told her her nails bed were extremely short.
I know that I did the best job I could considering the "canvas" I was given to work with. The guilt pangs are starting to kick in and I just want some advice on how to charge her. My head is saying full price plus soak off ie £35 but my heart or soft nature is saying just full set.
What does a new business woman do. Just some reassurance please !!!!
I had a new client come to me last week for a full set of pink and white L&P's for her engagement party. Her nails were extremely short as she used to b a chronic nail biter. Her index fingers were v flat and she had v hard and bad cuticles. I explained to her that because her nail beds were so small she would need more regular maintenance than someone with larger nail beds. She took this on board and I did a lovely set of P&W using Pink Flawless. This was last Thurs. Oh she also went away with an aftercare advice sheet and solar oil which I drummed into her would soften her cuticles and make the extensions more durable.
..............she has just phoned me to say that 3 have come off and the others are looking shabby. She wants me to soak off and put a new set on !! She didn't sound annoyed and even reminded me that I'd told her her nails bed were extremely short.
I know that I did the best job I could considering the "canvas" I was given to work with. The guilt pangs are starting to kick in and I just want some advice on how to charge her. My head is saying full price plus soak off ie £35 but my heart or soft nature is saying just full set.
What does a new business woman do. Just some reassurance please !!!!