gr8nailz
Well-Known Member
My colleague had a client in for a pedicure yesterday who was nothing short of a nightmare. She was a woman of advanced years who came in carrying a box who also proclaimed she was "one of us, a nail tech." She was a self-proclaimed germaphobe as well. She insisted on the pedi spa being cleaned in front of her because she didn't trust the chair or us. Okay...offensive.
In her box? In her words: her own products (a 4-step system of exfoliants & lotions), polishes and implements because "ours would be substandard" and not properly sanitized. Okay, again...offensive.
When my colleague sat down to begin the pedicure, in the woman's box there was no cuticle remover, nail file, nail clipper, cuticle pusher or nail nipper. (The only implement she provided was a 2 X 2 foot file.) What did the self proclaimed germaphobe say? Use your own. Really?????
After my colleague polished each of the client's toes a different neon color with the polishes she had provided, the client asked her to wipe down each of her bottles of product with disinfectant and put them in her box. By then, my colleague had had enough. She put the woman's bottles in the box and handed her a paper towel.
While my colleague was dealing with her, I put notes in the client's file that she was banned from my book.
Odd Bird.
In her box? In her words: her own products (a 4-step system of exfoliants & lotions), polishes and implements because "ours would be substandard" and not properly sanitized. Okay, again...offensive.
When my colleague sat down to begin the pedicure, in the woman's box there was no cuticle remover, nail file, nail clipper, cuticle pusher or nail nipper. (The only implement she provided was a 2 X 2 foot file.) What did the self proclaimed germaphobe say? Use your own. Really?????
After my colleague polished each of the client's toes a different neon color with the polishes she had provided, the client asked her to wipe down each of her bottles of product with disinfectant and put them in her box. By then, my colleague had had enough. She put the woman's bottles in the box and handed her a paper towel.
While my colleague was dealing with her, I put notes in the client's file that she was banned from my book.
Odd Bird.