Meira
Well-Known Member
I had a new client last Friday for shellac and I really really stupidly forgot to use scrub fresh. On Tuesday she texted saying one had lifted and could she come in on Friday and have them redone. As she's a family friend I'd like to make sure she comes back again so I said of course.
Being that she has experienced lifting from her previous nail tech too, how likely is it her lifting was direct result of missing out scrub fresh and therefore my fault?
I did my own nails without scrub fresh after hers too just to see if mine would lift and they are still absolutely fine.
Should I be charging tomorrow or should I tell her I did something wrong and do them free?
Sorry for the long winded post, I'm still really new to this and this is first time I've had to deal with this kind of thing.
Xx
Being that she has experienced lifting from her previous nail tech too, how likely is it her lifting was direct result of missing out scrub fresh and therefore my fault?
I did my own nails without scrub fresh after hers too just to see if mine would lift and they are still absolutely fine.
Should I be charging tomorrow or should I tell her I did something wrong and do them free?
Sorry for the long winded post, I'm still really new to this and this is first time I've had to deal with this kind of thing.
Xx