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Taking non refundable deposits

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Jades Nails

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I’ve just become self employed, renting a nail table from a salon. Lately the salon including myself have had no shows, some won’t even bother to give a text to let me know they cannot make the appointment.
I was talking to the owner and she said she is going to start taking deposits for all new clients ( one girl had 3 clients on the morning not show up and didn’t bother letting her know either)
I’m wondering is it acceptable to take deposits through bank transfer personal account. Or should I set up a business bank account. I only work 2-3 days at the moment and it’s the first time I’ve been self employed.
What would you a do?
Thanks xx
 

Alison Pilkington-Child

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I use Shedul. It sends automatic appointment reminders and clients sign up with a credit or debit card. Payment is taken after the appointment.No shows are charged 50% of their appointment total, late cancellations 30%.
 

Jades Nails

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Does it cost to use that?
 

Alison Pilkington-Child

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Peanuts via transactions. Well worth it for what you get. I can also you it to run promo offers and it sorts it all out for me.
 

brybeex

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Hi Jade,

For me, if a client doesn't show up, when they book their next appointment i will ask them to send me a 50% deposit by bank transfer. Which i think is more than fair!

Hope this helps xx
 

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