I used the 0.6 Wella Colorfresh today. I left it on for 10 mins but it did nothing except make my hair dull and lifeless! :cry:
can you run us through your application process that you did from start to finish just in case we can help you trouble shoot ?
Also I would definitely get in touch with Wella and their helpline for professional hairdressers ,
because this should have made your hair beautifully translucently shiny indeed
Here is the Wella Helpline do let us know ? as this is a very unusual thing to happen x minky
Expert help is just a phone call away. The Wella Advisory Helpline is a service giving you fast access to top technicians. Whatever you want to know about using Wella products – from a query about a new product, to a major colour correction – the Wella Advisory team can deliver quick, comprehensive answers. Movement, colour, style – our experts can tell you all you need to know.
The Helpline is available from 9.00am to 5.15pm, Monday to Friday. If the phone lines are busy, you can leave your telephone number and we will call you back.
For fast, friendly, expert help, the number you require is: 0845 704 5775
Alternatively please email for technical hairdressing advice through the Wella website:
www.wella.co.uk/contactus