haylznailz
uniquelicious
Hi there
I just thought id share this with you all....
I am very angry with the service i have had from millenuim nails!
I have been ordering off them every month for over a year now
i order all my tips,oils,topcoats, files, buffers, brushes and so on.......
I placed an order about 2 months ago for prep wipes sanztise soultion
when i received the parcel it was soaked as the solution had tipped over all the roll of prep wipes so i got a soggey box no good for nothing.
I contacted them explained what had happened they replaced the order
i missed the delivery so royal mail left me a card to say pick up from depot
i went down 2 days later to pick parcel up to be told they couldnt find it and it had been sent back to the sender
i left it a week called millenium to be told i would have to wait for them to track the parcel so i said no probs left it another 2 weeks then contacted them again to be told no they havnt had parcel back i needed to chase the parcel myself through royal mail.
i said at the end of the day i have paid for goods that i havnt had
it wasnt my fault this had happened and all i wanted was my prep wipes an solution could they send me another parcel out with goods id paid for
they said no cant do that..... i said well i have been a customer for sometime
surely you could send me the goods out again and in the mean time track the parcel that had gone missing.... i was told no ........
so i said well if thats the attitude then i wont be ordering with yourselves again basically they told me tough your choice in so many words.
i was furious after they put the phone down on me how rude
what an attitude to take.
i rang back few days after to say that i wanted a refund of my money id paid for the goods an they basically told me tough you have no chance an hung up again
so thats the end of millenium nails for me i shall not be using them again!
has anyone else had problems with ordering with them????
sorry it was so long winded
but im furious over this matter
I just thought id share this with you all....
I am very angry with the service i have had from millenuim nails!
I have been ordering off them every month for over a year now
i order all my tips,oils,topcoats, files, buffers, brushes and so on.......
I placed an order about 2 months ago for prep wipes sanztise soultion
when i received the parcel it was soaked as the solution had tipped over all the roll of prep wipes so i got a soggey box no good for nothing.
I contacted them explained what had happened they replaced the order
i missed the delivery so royal mail left me a card to say pick up from depot
i went down 2 days later to pick parcel up to be told they couldnt find it and it had been sent back to the sender
i left it a week called millenium to be told i would have to wait for them to track the parcel so i said no probs left it another 2 weeks then contacted them again to be told no they havnt had parcel back i needed to chase the parcel myself through royal mail.
i said at the end of the day i have paid for goods that i havnt had
it wasnt my fault this had happened and all i wanted was my prep wipes an solution could they send me another parcel out with goods id paid for
they said no cant do that..... i said well i have been a customer for sometime
surely you could send me the goods out again and in the mean time track the parcel that had gone missing.... i was told no ........
so i said well if thats the attitude then i wont be ordering with yourselves again basically they told me tough your choice in so many words.
i was furious after they put the phone down on me how rude
what an attitude to take.
i rang back few days after to say that i wanted a refund of my money id paid for the goods an they basically told me tough you have no chance an hung up again
so thats the end of millenium nails for me i shall not be using them again!
has anyone else had problems with ordering with them????
sorry it was so long winded
but im furious over this matter