mobile-hands
Well-Known Member
Advice would be welcome from experienced waxers.
I had a client in yesterday for a pregnancy massage and an eyebrow wax, both went well although her eyebrow area was red.
This morning she has returned and has grazes on her eyelids, the eyebrows were very thick and she want a lot removing, because of this i waxed first offered her a mirror and then removed more, trying not to go over the same area as i knew it could cause this.
I have advised that it could be because the skin is thinner while being pregnant, i offered her the money back for the wax which she declined advising that she just wanted to know how to cover it (advised moisturise and then make-up), i apologised and offered 10% off her next treatment as i felt awful, she's such a lovely lady.
I am feeling so down about it
I had a client in yesterday for a pregnancy massage and an eyebrow wax, both went well although her eyebrow area was red.
This morning she has returned and has grazes on her eyelids, the eyebrows were very thick and she want a lot removing, because of this i waxed first offered her a mirror and then removed more, trying not to go over the same area as i knew it could cause this.
I have advised that it could be because the skin is thinner while being pregnant, i offered her the money back for the wax which she declined advising that she just wanted to know how to cover it (advised moisturise and then make-up), i apologised and offered 10% off her next treatment as i felt awful, she's such a lovely lady.
I am feeling so down about it