Hi, guys, it really bothers me and I'm not sure how to go about it.
I have 2 salons, only beauty and nails, no hair. Both fairly busy but of course we have our quiet times. In the past 2 weeks we had a few days where appointments were quite gappy, so I've popped in in one of them and the 2 therapists there were massaging each other. I asked what were they doing and one of them said she's offered to massage her collegue as she was really tight on her shoulders.....hmmm...I wasn't happy and I've asked if they've cleaned everything. Yes, they said, everything spotless.
I've left. My husband went in to drop some towels and back at home he said "They were infilling each other's lashes".
The enxt day I had treatments in there so did a spot check and no, the place wasn't spotless, the base of the couch was dusty, taps in the toilet were dirty etc...I had a go at one of them -the other one was off and she said "I'm not sure about the toilet and treatment room as I've done the reception area"...
Today again, a gappy day. They've infilled each others lashes, they've done each others Biosculpture toes and nails -that's from what I can see. I would imagine they've doine their waxing as well -one of them is going on holiday.
Now, it bothers me big time. They had no appointments from 6pm (we close at 8pm and we normally leave early if no appointments) but they've stayed till 7pm to fnish their Bio nails.
Is this taking the mick or it's just me??
Please somebody tell me.
July
x
I have 2 salons, only beauty and nails, no hair. Both fairly busy but of course we have our quiet times. In the past 2 weeks we had a few days where appointments were quite gappy, so I've popped in in one of them and the 2 therapists there were massaging each other. I asked what were they doing and one of them said she's offered to massage her collegue as she was really tight on her shoulders.....hmmm...I wasn't happy and I've asked if they've cleaned everything. Yes, they said, everything spotless.
I've left. My husband went in to drop some towels and back at home he said "They were infilling each other's lashes".
The enxt day I had treatments in there so did a spot check and no, the place wasn't spotless, the base of the couch was dusty, taps in the toilet were dirty etc...I had a go at one of them -the other one was off and she said "I'm not sure about the toilet and treatment room as I've done the reception area"...
Today again, a gappy day. They've infilled each others lashes, they've done each others Biosculpture toes and nails -that's from what I can see. I would imagine they've doine their waxing as well -one of them is going on holiday.
Now, it bothers me big time. They had no appointments from 6pm (we close at 8pm and we normally leave early if no appointments) but they've stayed till 7pm to fnish their Bio nails.
Is this taking the mick or it's just me??
Please somebody tell me.
July
x