ariaaland
Well-Known Member
hi all
i am a bit irked at the moment i have something on my mind. on friday i had a client come to me for the first time to do her nails, she wanted them done for a wedding the next day saturday, anway she said she wanted her nails done like mine and i had on gels, she also wanted a design on them like what i had on. anyway i told her to come at 9.am (incidentally i am home based) because i had to have enough time to clean up her nails prep size tips etc etc. and seeing that its her first time it would take a while and besides i had to finish in time so i could pick up my preschooler at 12.30
anyway i got my stuff ready and everything and sat waiting 9 came an went so i called her at about 5 past nine and asked her if she was on her way she said no she was actually just finishing up her housework and was on her way to the bathroom to have her shower. now i am a person who hates to be late for anything and i hate when people make an appointment and turn up late for it .. it pees me off to no end. anyway she said she would soon be there but she would be brining an uncle and her daughter i'm like excuse me but why? i said to her the service is going to take a while and i dont think they will be comfortable just sitting there waiting so she should kinda find some other arrangement re her uncle. her response was that if it is so long it takes to do nails i told her yes especially when your nails are in the condition they are in (extremely dirty) so anyway she said okay.
she turns up 1and a half hours later with her kid. i said nothing. now where my space is there are two doors that lead to the kitchen and and my living room i closed the door to my living room and pulled up but did not close the one to my kitchen and i also closed some windows that one could look in and see my living room. this i did just to let them know that that part of my premises was off limits. now would you beleive the woman came sat down and i began to prep her, her kid who is 12 years old pulled up her chair right up to my station to watch what i wa doing that i did not like but i never wanted to say anything that her mom would take offense to but i did give her the look of course it made no difference,
about 5 mins into my prep i look up and no kid im like where is your daughter do you know that the child pushed my door and went off wandering around in my house so i called out to her said what are you doing in my house? she said she is looking at something:irked: i look at the mother and looked at her i was about to say something rude but i held my peace. anyway i did my work and applied her tips and then did my pink and white over them. when i completed my work it was way past the time when i had to go pick up my child i was not pleased anyway seeing that it was all about the service i tried my best to be patient when she said she wanted a design on her nails all ten fingers:irked:. so i did it and cleared up my work area to get ready to leave to pick up my child when darn the rain came down in droves another long wait.
so in that time she asked me the cost and i showed her my menu with the cost it cost J$1,500 thast like about 15 pounds for you she placed J$1000 (10 pounds) on my desk and said she did not know it would cost so much but she would pay me the rest on monday i was not pleased but what else could i do i had already done her nails and could not remove them plus i was already late to pick up my child so i just took the money and went.
her son also goes to the same school my kids go to so while i was in the parking lot waiting for the rain to stop so i could go into the school she comes up to me and says .. max about the nails i really never knew it would cost so much and i dont have any money remember you had said that if i fixed your dress you would do my nails at a cost ( of course i remembeed no such thing, cuz when she fixed the dress and i asked her the cost she said it was free) so i am like really when di i say that? i dont remember telling you that.. she said i knew you would not remember so i said well whatever. i wa so mad.
now after all my hard work and incovenience can you imagine her doing that to me plus i had thrown in a bottle of cuticle oil for free (this was done when i thought i was going to be paid the full cost of the service) plus i did not charge for the nail art (just a part of customer service and her being a first time client) and now she is trying to worm her way out of paying me becasue she claims she fixed a dress for me which she did not even do properly cuz i gave it to her to replace a broken zipper i actually bought a zipper took out the old one so all she had to do was replace it withthe new she did not even fix it right thread all over the place and now she has the nerve to wantto exchange her shoody work for the beautiful nails i gave her??
i am so mad with myself i should have protested i should have said no i should have asked her to pay for at leastthe oil i should have done so many things but i did not so now it is eating away at me . its like my work is not worth anything to these people and she is off bragging toher friends how nice her nails look.
what would you do i am thinking of confronting her about the whole thiing but as the weekend has gone i am wondering if it is too late. my mom said i should have not given her the oil and i should have made her pay in full. but remember she waited until after she leftthe house to tell me she was broke because initially she had said she would give me the balance today (monday) has this ever happened to any of you?
sorry it was so long a post but i am so peed at my self for being a pushover and a bad business person
i am a bit irked at the moment i have something on my mind. on friday i had a client come to me for the first time to do her nails, she wanted them done for a wedding the next day saturday, anway she said she wanted her nails done like mine and i had on gels, she also wanted a design on them like what i had on. anyway i told her to come at 9.am (incidentally i am home based) because i had to have enough time to clean up her nails prep size tips etc etc. and seeing that its her first time it would take a while and besides i had to finish in time so i could pick up my preschooler at 12.30
anyway i got my stuff ready and everything and sat waiting 9 came an went so i called her at about 5 past nine and asked her if she was on her way she said no she was actually just finishing up her housework and was on her way to the bathroom to have her shower. now i am a person who hates to be late for anything and i hate when people make an appointment and turn up late for it .. it pees me off to no end. anyway she said she would soon be there but she would be brining an uncle and her daughter i'm like excuse me but why? i said to her the service is going to take a while and i dont think they will be comfortable just sitting there waiting so she should kinda find some other arrangement re her uncle. her response was that if it is so long it takes to do nails i told her yes especially when your nails are in the condition they are in (extremely dirty) so anyway she said okay.
she turns up 1and a half hours later with her kid. i said nothing. now where my space is there are two doors that lead to the kitchen and and my living room i closed the door to my living room and pulled up but did not close the one to my kitchen and i also closed some windows that one could look in and see my living room. this i did just to let them know that that part of my premises was off limits. now would you beleive the woman came sat down and i began to prep her, her kid who is 12 years old pulled up her chair right up to my station to watch what i wa doing that i did not like but i never wanted to say anything that her mom would take offense to but i did give her the look of course it made no difference,
about 5 mins into my prep i look up and no kid im like where is your daughter do you know that the child pushed my door and went off wandering around in my house so i called out to her said what are you doing in my house? she said she is looking at something:irked: i look at the mother and looked at her i was about to say something rude but i held my peace. anyway i did my work and applied her tips and then did my pink and white over them. when i completed my work it was way past the time when i had to go pick up my child i was not pleased anyway seeing that it was all about the service i tried my best to be patient when she said she wanted a design on her nails all ten fingers:irked:. so i did it and cleared up my work area to get ready to leave to pick up my child when darn the rain came down in droves another long wait.
so in that time she asked me the cost and i showed her my menu with the cost it cost J$1,500 thast like about 15 pounds for you she placed J$1000 (10 pounds) on my desk and said she did not know it would cost so much but she would pay me the rest on monday i was not pleased but what else could i do i had already done her nails and could not remove them plus i was already late to pick up my child so i just took the money and went.
her son also goes to the same school my kids go to so while i was in the parking lot waiting for the rain to stop so i could go into the school she comes up to me and says .. max about the nails i really never knew it would cost so much and i dont have any money remember you had said that if i fixed your dress you would do my nails at a cost ( of course i remembeed no such thing, cuz when she fixed the dress and i asked her the cost she said it was free) so i am like really when di i say that? i dont remember telling you that.. she said i knew you would not remember so i said well whatever. i wa so mad.
now after all my hard work and incovenience can you imagine her doing that to me plus i had thrown in a bottle of cuticle oil for free (this was done when i thought i was going to be paid the full cost of the service) plus i did not charge for the nail art (just a part of customer service and her being a first time client) and now she is trying to worm her way out of paying me becasue she claims she fixed a dress for me which she did not even do properly cuz i gave it to her to replace a broken zipper i actually bought a zipper took out the old one so all she had to do was replace it withthe new she did not even fix it right thread all over the place and now she has the nerve to wantto exchange her shoody work for the beautiful nails i gave her??
i am so mad with myself i should have protested i should have said no i should have asked her to pay for at leastthe oil i should have done so many things but i did not so now it is eating away at me . its like my work is not worth anything to these people and she is off bragging toher friends how nice her nails look.
what would you do i am thinking of confronting her about the whole thiing but as the weekend has gone i am wondering if it is too late. my mom said i should have not given her the oil and i should have made her pay in full. but remember she waited until after she leftthe house to tell me she was broke because initially she had said she would give me the balance today (monday) has this ever happened to any of you?
sorry it was so long a post but i am so peed at my self for being a pushover and a bad business person