One lady called me this time last year asking for a Christmas Eve appointment (Christmas Eve being my mum's birthday). When I said no, she told me that I "obviously didn't respect my business or potential customers" so I agreed. I had only been qualified for 2 months then and was very naive.
When I got there, she was drinking. By the time I'd set up and was applying her French tips, she was drunk.
She kept telling me how fussy she was (she wasn't far wrong either) and proceeded to take the nail file off me and shape her own tips, complaining about the way I did it. I was in no mood for a confrontation - she was a very intimidating woman - so I let her get on with it. Throughout the entire service she was pointing out my faults, touching my things, asking personal questions... it was all very frustrating and unnerving. The decent nails I had applied looked scuffed and dented (where she had attempted to file half-set acrylic) and I was getting upset.
Then her daughter in law arrived and she asked me to paint her nails too "as part of her Christmas present" so I did. This lady was sober so very polite and VERY apologetic for her mother in law's behaviour! I reckon she was embarrassed.
I finished both paint jobs and asked the drunk lady for payment. She dived into her purse and smudged every one of them
I re-painted them and packed my stuff away... She compared the nails and then had the audacity to tell me the lengths were uneven! The sober daughter in law explained that it wasn't my fault and to "let the poor girl go home". I was paid (and even tipped £5) and shown the door.
The whole job took me 4 hours... I got home at 11pm, my family and neighbours were all drunk and the party was over.
NEVER AGAIN.
I did the lady's nails 3 times after that episode (god knows why I agreed to) and she was a nightmare every time. Bossy, rude, arrogant, ignorant... then she went off to another country for work and I haven't seen her since February. I do the daughter in law's mum and sister, and hers, but I will have nothing to do with that woman again. They don't like her anyway.
xxx