The world is full of crazy people. Apart from those clients who try to lower your prices, there are the ones who know it all better, then there are those who ask confusing questions (eg, when needing their hair extensions, done by someone else, refitted and I quote them my price, they'll ask, 'do you provide the hair?', so I need to make sure to explain that this is the price for refitting, and if any hair is needed, the price will be higher. It always ends with them huffing and puffing), the ones who ask inappropriate personal questions ('Did you move here with your family?'-'No.'-'Where is your family?'-'Not here.'-'Do you see your family often?'-'Yes, in my nightmares.'-'So where IS your family?'-'Deceased.'), and the ones who are never happy with anything you do.
I did a girl's color the other day using one of the Wella Illumina techniques and she didn't like the fact the color wasn't 'even', because she likes it all to be 'one color', although she didn't say that was what she wanted in the beginning. She also suffered from hair loss, but still had about twice as much hair as myself (and I don't have thin hair), yet kept referring to her hair as 'omg it's sooooo thin'. Well that's not my fault now, is it?
On a personal level, I hate it when people make you guess their age. I usually say what I think or even add a year or two when I'm particularly annoyed. A 24 year old was 'surprised' I didn't think she was seventeen, and that after telling me she'd been working in a bank for 4 years after her uni degree. Honestly!
The worst client I've ever had though was an older lady with hair extensions and extremely damaged bleached hair who's been banned from several salons due to her erratic behavior. She forever sought to get a discount, was never happy, it would take me 4 hours to do what I normally do in 1.5 hours, and she had the cheek to ask me for 'something to remove my extensions' on Christmas eve. Needless to say, her number has been blocked.
I had a lady very similar to this (hair related) in regards to paying and the best of it was she was my best friend.... She had very thick hair, full head highlights x2 colours and and all over throughout, cut and style... Took hours as she has so much and I only charged her a fraction of my prices, she felt it was too much as I'm using her elec and water and cuppa etc, I said we'll I'm happy to do it at mine, so you can use petrol but you would going to a salon, but I couldn't reduce her hair any further as my friends with shorter hair would have to have theirs reduced and then it would be that cheap I'd be making a loss etc, (she got over 50% off) so after quite a few times of having this discussion it was beginning to get me down, never thanking me for a good job, never seeming to be happy, always wanting everything for nothing, so in the end I advised her that our friendship was more important to me than her money so if she can get the same job just a good or better for cheaper then be my guest, she refused first and then again same thing over and over so I refused to do her hair to allow her to see just how cheap she was getting her hair for.... Done well.... She went a couple places and then asked me to do her hair again after a few months not finding anywhere good enough, so again I started doing her hair, her price never changed in 5 years and after a few months it started again, so I refused! I no longer do her hair!
Since having the shop she now keeps messaging every so often saying she hates to ask but is super skint but wants a proper colour as box dyes are ruining her hair (she couldn't find anyone cheap enough so begun doing herself being surprised her hair was feeling dry etc) and how much would I charge her... I tell her my actual price and apply the same rate all my other friends save on..... This is too much maybe next time.... So we're stuck in that circle.
I learnt the hard way not to let people take you for advantage, because they will
Best of all she used to do my nails at full price lol... I never got discounted! But she expected to be lol.
Can I just add to this thread, it is my personal opinion that I would not slate any of my clients here on the World Wide Web, so I dislike threads like this.
It doesn't break any rules but it is not Biz, just sadly staff room chat so I am moving it to Chit Chat.
What I will say though, that professionals that we are who post here, this is an open site and anyone can view it...even our clients.
If you Google any beauty or nail problem these days a thread from Salon Geek will get brought up and that brings a lot of traffic to the site who then read through a lot more than their initial enquiry......see what I am saying?
A lot of you have business names as your user ID, on the full web page your profile has your proper name if you have put it in and your location, in other words you can be identified. Some of the detail posted here about these so called problem clients also will make them very identifiable!
Think on geek, maybe no legal letters would get served through this, but maybe some of these clients would have other more immediate methods of reprisal against you
I agree with this, I refused to comment for ages due to the feel of slating and have much worse i could share but that would be slating... the only one I added is my friend partly, who knows lol. We're still friends I just no longer do her hair.
It is a very right on the edge thread that if some are not careful can lead to some very unhappy customers/ex customers
Be careful with wording and how you portray someone I would say x
it's so true! just an idea maybe 
