mgloverfam
Well-Known Member
Have you ever had a client that wanted you to go "the extra mile"? What I mean is......there are sometimes when our cleints ask too much of us.
For example, I once had a client that wanted me to pull her pants down for her in the bathroom because her nails were wet, and she had to pee. I DID NOT! She just had to wait, and I told her if she smudged I'd happily fix them!
I once helped a client all the way out to her car, and even STARTED IT UP for her!! LOL!!
I had an obnoxious lawyer as a client and while doing her manicures she'd be talking loudly on her cell phone, screaming and cursing at her assistants, and threatening to fire people. Well, she must have thought that I was a part of her team too, because whenever she'd be talking to someone "important", she'd stop and tell say to me, "Write this down"!! And she'd do this every five minutes or so, and suddenly I became her secretary!! Never mind the fact that I'd be running terribly late for my next client! Or if her cell phone died out, she'd want to stop and go to the reception desk and use their phone, because it was "really important", and expect me to pick up where she left off!! Well, let's just say SHE GOT FIRED, and no longer comes to the spa!
So, how far have you gone out of the way for a client? And I especially want to hear about the obnoxious, unappreciative ones. I'll try to remember more too.
For example, I once had a client that wanted me to pull her pants down for her in the bathroom because her nails were wet, and she had to pee. I DID NOT! She just had to wait, and I told her if she smudged I'd happily fix them!
I once helped a client all the way out to her car, and even STARTED IT UP for her!! LOL!!
I had an obnoxious lawyer as a client and while doing her manicures she'd be talking loudly on her cell phone, screaming and cursing at her assistants, and threatening to fire people. Well, she must have thought that I was a part of her team too, because whenever she'd be talking to someone "important", she'd stop and tell say to me, "Write this down"!! And she'd do this every five minutes or so, and suddenly I became her secretary!! Never mind the fact that I'd be running terribly late for my next client! Or if her cell phone died out, she'd want to stop and go to the reception desk and use their phone, because it was "really important", and expect me to pick up where she left off!! Well, let's just say SHE GOT FIRED, and no longer comes to the spa!
So, how far have you gone out of the way for a client? And I especially want to hear about the obnoxious, unappreciative ones. I'll try to remember more too.