Hi all...this customer had acrylic for a couple of years - I removed 5 months ago and she has had Shellac ever since. She usually ends up coming for a repair or 2 half way between Shellac's.
She was not happy about this so I suggested some strength - did fibreglass overlay and then Shellac - still required a repair or 2 - her nail did not break - she says the Shellac just cracked on this same nail or 2.
I cut them down to a more manageable length but same again after a week she is saying that the same nail has cracked and she is totally fed up of wasting money- (I get he impression I am being blamed).
I said if she wants extra strength then she needs an enhancement - but then she text me "this has been a complete waste of my money if I have to have extensions again and I would be right back at the start".
I don't know what to do any further!!! Please help!! :Love:
I do Shellac's day in day out and never have a problem to be honest!!
She was not happy about this so I suggested some strength - did fibreglass overlay and then Shellac - still required a repair or 2 - her nail did not break - she says the Shellac just cracked on this same nail or 2.
I cut them down to a more manageable length but same again after a week she is saying that the same nail has cracked and she is totally fed up of wasting money- (I get he impression I am being blamed).
I said if she wants extra strength then she needs an enhancement - but then she text me "this has been a complete waste of my money if I have to have extensions again and I would be right back at the start".
I don't know what to do any further!!! Please help!! :Love:
I do Shellac's day in day out and never have a problem to be honest!!