katlu
Well-Known Member
Just to say I read this thread last year. Decided to claim back my charges, took a few months because I refused their offer and made a court claim. I received a letter one week before my court date offering to refund all charges, interest and court costs.
I understand from speaking to the solicitor of the Bank that everyone will get their money back. You are usually contacted at least one to two weeks before court date offering full settlement. You can ring the solicitor dealing with your claim a few weeks before and ask them to settle the claim, like I did. I also asked why it took so long and why they allowed it to get to court stage where interest and court costs would be added to the claim.
I was told it was simply because of the volume of claims that they have which makes it difficult to deal with them all before it goes to court.
I understand from speaking to the solicitor of the Bank that everyone will get their money back. You are usually contacted at least one to two weeks before court date offering full settlement. You can ring the solicitor dealing with your claim a few weeks before and ask them to settle the claim, like I did. I also asked why it took so long and why they allowed it to get to court stage where interest and court costs would be added to the claim.
I was told it was simply because of the volume of claims that they have which makes it difficult to deal with them all before it goes to court.