veggie
Well-Known Member
I have a client who comes in about once a month for a mani/pedi and she's always asking questions or making comments about the lack of business, and the spa closing. The spa *is* struggling a little, but is nowhere near closing it's doors, and it's none of her business anyway. I've tried just being vague and trying to change the subject, but she persists anyway and brings it up at EVERY appointment. It really ticks me off, frankly, and I think it's rude. Is there anything I can do without making her mad? If my books were full I wouldn't have a problem asking her to go elsewhere, but for now I really need her business.