AmberStevens1
Well-Known Member
I did a young clients nails last week. She had very short and bitten nails. I explained to her before starting that the nails will not last as long as they usually do as the extensions will be sticking to her skin and not her nail as they are so short. She said she was ok with and and I carried out the set.
She now messaged me this evening telling me they are coming off and that she is dossappointed. I send a polite response back and told her that I had explained to her that they won't last as long due to the length of her nails and I also told her I would do her another set for half price as a gesture of good will.
Have any other nail techs had this problem? Do some of you not even work on clients with badly bitten nails? I'm thinking that next time I get a client with short nails, I won't even attempt to do them !
She now messaged me this evening telling me they are coming off and that she is dossappointed. I send a polite response back and told her that I had explained to her that they won't last as long due to the length of her nails and I also told her I would do her another set for half price as a gesture of good will.
Have any other nail techs had this problem? Do some of you not even work on clients with badly bitten nails? I'm thinking that next time I get a client with short nails, I won't even attempt to do them !