Just after a bit of advice please girls.
I sprayed a new customer last night and she's contacted me this morning to say it's not dark enough and can I do it again tonight darker. I used LA Tanning 12%.
I gave her the option of 12% and 14% (she'd originally said on the phone she didn't want it too dark so I didn't have anything darker with me). She opted for the 12%. My question is, would you charge her again?
She said she'd like them on a regular basis so if she's happy with the tan tonight she could become a regular customer x
I sprayed a new customer last night and she's contacted me this morning to say it's not dark enough and can I do it again tonight darker. I used LA Tanning 12%.
I gave her the option of 12% and 14% (she'd originally said on the phone she didn't want it too dark so I didn't have anything darker with me). She opted for the 12%. My question is, would you charge her again?
She said she'd like them on a regular basis so if she's happy with the tan tonight she could become a regular customer x