Do you charge for a no show?

[carri]

3 weeks into the new salon where i rent a table and the ammount of clients not showing up for appts. is driving me mad!
I'm fully booked for the next 3 weeks as we have some fab offers on but I have had 2 no shows just today!
It really annoys me when I turn away clients cos i,m full and then this happens, i always take numbers just in case i get a cancellation but it's usually too short notice.
Anyway ( sorry for waffling on but it rages me ! )
i wanted to know how many of you charge clients for missed appts. or do i just live with it! I've been a nail tech for over 6 years and haven't experienced it this much before though i,m in a different area now so maybe its the norm now! Aaaahhhh! thanks ladies i feel better now! xxx

 

[Treens_2405]

hey with us we always take deposits for all new clients and for no shows we give them 1 chance but after that its half the price of the app depending on what they have but it is the most annoying thing in the world-i feel your anger!!!! but they don't do it twice!!

 

[Cathie!]

If you can take deposits for new full sets then do that, otherwise it's going to be really difficult for you to get any money back as they were probably a messer in the first place.

Regular clients should know better and I rarely have a no show from a regular unless something really important is happening in their life.

Just to add, make sure you take telephone numbers and when they no show, call them.

 

[naildoctor]

I charge 25.00 for no-shows and last minute cancellations. Exceptions are illness and emergencies. But if someone has way too many emergencies, I won't let them book anymore.