We've just recently got fake bake in our salon and i went to look online at prices etc and it said we needed login details and to email fakebake to get them.. which i did.. on Thursday.. and again on Friday and then rang them on Monday and again Today and still nothing.. each time they say yes I'll send them over to you... anyone else had probs with fake bake?? i love love love their tan but their customer service is something to be desired!!!!