Having had weeks of being messed about by clients - with a few no shows, I am now guilty of exactly that!
I completely forgot I had a client booked in this morning, I have no idea what happened but somehow forgot to put her in the diary. So this morning when it looked like I may actually have some " me" time, I headed off to the gym to return to a message from a poor lady that had been waiting outside my house for me.
I feel so bad and if it had of me I'd be fuming.
I rang straight away left a message, said I could fit her in this eve and would give her a discount as an apology, to receive a reply that she's working and turn she's off on her hols early in the morning. Iv texted back to offer her another time but heard nothing so I guess there's not alot else I can do. I feel horrified though and it's so unlike me as I'm usually very organised.
Do you think iv done all I can? And please let me know if you have done this so I feel a little less aweful
I completely forgot I had a client booked in this morning, I have no idea what happened but somehow forgot to put her in the diary. So this morning when it looked like I may actually have some " me" time, I headed off to the gym to return to a message from a poor lady that had been waiting outside my house for me.
I feel so bad and if it had of me I'd be fuming.
I rang straight away left a message, said I could fit her in this eve and would give her a discount as an apology, to receive a reply that she's working and turn she's off on her hols early in the morning. Iv texted back to offer her another time but heard nothing so I guess there's not alot else I can do. I feel horrified though and it's so unlike me as I'm usually very organised.
Do you think iv done all I can? And please let me know if you have done this so I feel a little less aweful