bombini
Well-Known Member
How many of you actually complain if you receive bad customer service from your suppliers or compliment if it was good ?
I have encountered some pretty appalling customer service from some of the companies I have dealt with over the last year & even wrote a letter to one company with NO response !!
Often I don't say anything as I think that the person Im speaking to wouldn't care as it didn't involve there department etc or be bothered to pass on the feedback, is that right ?
So if I was annoyed my order had taken 3 weeks to arrive from placing the order would someone actually look into it or would they just fob me off ? (Just an example)
I have emailed some of my suppliers before asking a query & never heard back !
I have encountered some pretty appalling customer service from some of the companies I have dealt with over the last year & even wrote a letter to one company with NO response !!
Often I don't say anything as I think that the person Im speaking to wouldn't care as it didn't involve there department etc or be bothered to pass on the feedback, is that right ?
So if I was annoyed my order had taken 3 weeks to arrive from placing the order would someone actually look into it or would they just fob me off ? (Just an example)
I have emailed some of my suppliers before asking a query & never heard back !