Infills/reblances - how many?

[mollylolly]

Hiya Geeks,

I have only been on the site for a couple of weeks, but I have learnt so much and think that this site it BRILLIANT!!!!!! - I am totally addicted.

Just a question to see how many infills/re-balances you would carry out before soaking the nails off and re-applying a new set. I seem to remeber hearing somewhere it was 2, and to be honest that is what I recommend so the clients can see what their nails are like underneath, and that there is no damage.

Also, what is the maxiumum time you would allow before refusing to infill/re-balance. I only ask as I had a lady come back to me nearly 6 weeks after applying her enhancements requesting and infill and replacement of 5 tips that she had lost (she wanted this done for the price of an infill). I did say that the only option was to soak off and start again. She was a little bit miffed by this, and hasn't been back since.

I would really appreciate your advise

 

[Bagpuss]

I never soak off/remove unless the customer wants them removed or it needs removing.

I have clients who have been having re balances for over 4 years....

Why would you need to remove them...?

I am 100% sure that there is no damage cos i know my work...and so do my clients.

Soaking off to often on the other hand will cause damage...it dries the nails out when done to often.

My clients who started off as tip and overlay or sculpts are all now NNO (natural nail overlays)...and there is no way they would want me removing there lovely nails just to put tips back on again.

Nails don't need to breath...they don't require a rest and they are perfectly fine to be re balance for as long as the client wishes. HTH x

 

[spn01]

Hiya Geeks,

I have only been on the site for a couple of weeks, but I have learnt so much and think that this site it BRILLIANT!!!!!! - I am totally addicted.

Just a question to see how many infills/re-balances you would carry out before soaking the nails off and re-applying a new set. I seem to remeber hearing somewhere it was 2, and to be honest that is what I recommend so the clients can see what their nails are like underneath, and that there is no damage.

Also, what is the maxiumum time you would allow before refusing to infill/re-balance. I only ask as I had a lady come back to me nearly 6 weeks after applying her enhancements requesting and infill and replacement of 5 tips that she had lost (she wanted this done for the price of an infill). I did say that the only option was to soak off and start again. She was a little bit miffed by this, and hasn't been back since.

I would really appreciate your advise

I so agree with "bagpuss", just would like to add that if you are using a good quality l&p the colour of your enhancements will stay true, that along with good rebalancing techniques.
I never refuse any client for a rebalance even after 6 weeks, however I do charge them a higher price than a regular 2-3 week rebalance. I always advise on homecare for my clients and the importance of regular rebalancing to keep their enhancements beautiful. I give new clients a homecare advice slip and service menu. I educate my clients so they know what to expect.

 

[Vetty]

I only soak off if there is a problem with a particular nail, otherwise I rebalance ongoing.

hth's

 

[mollylolly]

Hiya,

Many thanks for the advise.

My L & P products are all CND.

I always do hand out an aftercare leaflet to all my new clients, as well as taking 10 mins at the end of the service to discuss the aftercare.

When I asked this particular client if she had followed the aftercare leaflet, she told me that she hadn't possibly got time to mess around with her nails each day that's why she had the enhancements on in the first place. The remaining 5 nails were wrecked and needed to come off (she does a lot of gardening and doesn't wear gloves so you can imagine what they were like).

As for the infills/re-balances, I will do as you all suggest from now on and not remove the nails, but just replace the ones that need it.

Most people do look after their nails and follow the aftercare routine, but there are always the few that don't, but expect them to last months without any regular service and then get upset when they don't.

Sally X

 

[trusim]

Hi, same here, I have never soaked off a set, just rebalance. If there is a problem, then I will slowly buff nail enhancement off, but not soak.

If they come in and want them off, I do the foil with cotton wool method. I find that easier.

But all in all, there is no need to soak off. HTH....:lol:

 

[loubylou]

Hiya,

Many thanks for the advise.

My L & P products are all CND.

I always do hand out an aftercare leaflet to all my new clients, as well as taking 10 mins at the end of the service to discuss the aftercare.

When I asked this particular client if she had followed the aftercare leaflet, she told me that she hadn't possibly got time to mess around with her nails each day that's why she had the enhancements on in the first place. The remaining 5 nails were wrecked and needed to come off (she does a lot of gardening and doesn't wear gloves so you can imagine what they were like).

As for the infills/re-balances, I will do as you all suggest from now on and not remove the nails, but just replace the ones that need it.

Most people do look after their nails and follow the aftercare routine, but there are always the few that don't, but expect them to last months without any regular service and then get upset when they don't.

Sally X

Did you train with CND Sally ?
i know we all forget some bits but this question is covered in the training from CND :hug:

 

[geeg]

Not sure where you 'picked up' the information that you should replace enhancements every 2 weeks!! It certainly did not come from any CND ambassador.:green:

Every word of the post from Bagpuss is correct (regarding CND products). as a client I sure would not give my business to any nail technician who needed to soak off the product every couple of rebalances to check for damage. Why would there be any damage Unless the client or the technician caused it at the outset in which case, checking after 2 weeks would be kind of like too late?

 

[anna592]

ive never soaked a set of nails off unless a customer specifically requests it as they dont want nails on anymore. like alot of people on here ive had customers, and even my own nails, who have been having nails done for years with never having them soaked off just to have a new set put back on again xx

 

[yeahyeah]

i agree with everyone else who posted and id like to add in regards to the little gardening lady who claims she doesnt have time to take care of her enhancements: i certainly hope youre charging her more! youre working harder and using more product than would be necessary had she taken care of them. if she wont buy a bottle of solar oil, GIVE it to her (if she uses it, it will make your job easier) and stress that taking just a few simple steps like wearing gloves and using solar oil will also save her time and money!
Posted via Mobile Device

 

[NoLimitNails]

I know I probably don't count as much as I have very few clients, but I always try really hard to remind them to do aftercare and tell them why, and I make them pay as it's easy to tell if they havn't.
And I have written on my aftercare leaflet that I won't rebalance nails that isn't cared for (I probably will, but then they know, and I can charge) It's a bit harsh, but I take soooo much longer on nails that are not cared for, than on those who cares for them...

 

[geeg]

I know I probably don't count as much as I have very few clients, but I always try really hard to remind them to do aftercare and tell them why, and I make them pay as it's easy to tell if they havn't.
And I have written on my aftercare leaflet that I won't rebalance nails that isn't cared for (I probably will, but then they know, and I can charge) It's a bit harsh, but I take soooo much longer on nails that are not cared for, than on those who cares for them...

Of course your opinion counts and it sounds as if you are advising your clients well, as well as getting them to respect your knowledge of how to look after their enhancments; something many do not do.

 

[mollylolly]

Hiya Geeks,

Thanks you for all your comments.

Just to clarify, I don't soak off the nails every 2 weeks, but after every 2 infills/rebalances. I thought this, up until now made sense, as with natural blended nails, you can after a while see the growth lines where the nails tip meets the natural nail. Or i.e. if you do sparke tips and the client no longer wants them but requires natural looking tips, I thought it was easier to remove and start again than to try to file off the sparke. Or as I have done a lot of, embedded flowers. Sometimes clients want a complete change all the time.

I did not do my intial training with Creative, but did a conversion (One 2 one) course with them, and I don't think the subject of infill/rebalances was discussed..

I will in future do as you all suggest, as it does make a lot of sense to me me.

Just to say, this is a great site, as I am learning all the time from you more experienced Nail Techs.

Many thanks again

Sally X