Karren
Well-Known Member
hi all
Quick question -
(infils - buff and infil just at cuticle area)
(re-balance - buffing down all zones and re-applying / moving the whites back up and re balancing nail and apex to correct position)
on my training i was advised that a client will have infils two weeks after new set applied, followed by re-balance, so every two weeks alternate the infils / re-balance (if that make sense !!)
So I was advising infils say every 2 or 3 weeks for clients / Backfills / rebalance every other apt thereafter, and advising anticipated costs accordingly
only a couple of my clients have needed infils and no re-balancing
All other clients are coming back after 2 or 3 weeks with amazing growth, with their natural nails now showing where the white was - hense have been suggesting to them that they need a re-balance rather than infils, and where possible i have tried to take the whites a little higher to allow for growth
Im following the advice of my trainer and it does make sense to me but im concerned that im advising clients 2 weeks later that they will need to book for infils at a certain cost and actually when the turn up they could actually do with re-balance / white re-done to cover natural nail again at a more expensive cost to them
Should i offer as 2 weekly maintenance rather than separate the two services and then say depending on how your nails grow etc etc cost will be between say £20 and £33 ??? or how else do i possibly explain that when they turn up and have budgeted for a £20 service that they now need a £33 service ???
ARGHHHHHHHH help please
thanks very much, and sorry turned out to be not such a quick question and didnt get to the point, you guys should know by now i garble on a bit ! sorry but just trying to explain ??
kx
Quick question -
(infils - buff and infil just at cuticle area)
(re-balance - buffing down all zones and re-applying / moving the whites back up and re balancing nail and apex to correct position)
on my training i was advised that a client will have infils two weeks after new set applied, followed by re-balance, so every two weeks alternate the infils / re-balance (if that make sense !!)
So I was advising infils say every 2 or 3 weeks for clients / Backfills / rebalance every other apt thereafter, and advising anticipated costs accordingly
only a couple of my clients have needed infils and no re-balancing
All other clients are coming back after 2 or 3 weeks with amazing growth, with their natural nails now showing where the white was - hense have been suggesting to them that they need a re-balance rather than infils, and where possible i have tried to take the whites a little higher to allow for growth
Im following the advice of my trainer and it does make sense to me but im concerned that im advising clients 2 weeks later that they will need to book for infils at a certain cost and actually when the turn up they could actually do with re-balance / white re-done to cover natural nail again at a more expensive cost to them
Should i offer as 2 weekly maintenance rather than separate the two services and then say depending on how your nails grow etc etc cost will be between say £20 and £33 ??? or how else do i possibly explain that when they turn up and have budgeted for a £20 service that they now need a £33 service ???
ARGHHHHHHHH help please
thanks very much, and sorry turned out to be not such a quick question and didnt get to the point, you guys should know by now i garble on a bit ! sorry but just trying to explain ??
kx