River
Well-Known Member
Just thought I'd give you an update on the Ladies Corporate Event that I attended last night.
But firstly, a HUGE thank you to all the Geeks that gave me advise and support on the above. Without your help and input, I don't think I would have been as successful !
The event was scheduled from 6pm - 9pm and we were advised to have 15min appointment slots as they were expecting a 150 people to attend. Not having done one of these before, I drew up 12 appointment slots, to fit in with the time frame (next time, I'll schedule myself a break !)
My first client came at 6pm which I was very pleased about, but thought that I was just lucky. I put my head down and started working like a demon from hell trying to keep within my 15min time slot and STILL do a great job.
The lady left very happy even though I felt the "quality" of the job wasn't that briliant as there was cuticle everywhere and generally didn't look that "professional" to me. I had about 5 seconds to ponder these thougths when the next client turned up.
Once again I started working like a woman posessed and towards the end of the treatment, I vaguely heard my friend (who was helping me) say "I'm sorry, but she is fully booked now, but please take a price list and she can come see you, blah blah blah"
I thought, what the hell is she doing !!?? I've only had two clients, why is she turning people away !! I gave her a look and she showed me my booking sheet. While I was working away on the second client, oblivious to everything around me, she managed to fill the remaining ten slots with people that saw me work and thought my standard was really good !
She even heard someone comment to their friend that they were really impressed with the fact that I was sanitising / disinfecting my equipment during and in between clients, including files and peoples hands, something their regular salon didn't do !!
I was literally busy from 6pm - 9pm without stopping. I didn't even get a chance to go to the loo !
Clients seemed to be really happy, even though I cringed at the fact that I wasn't able to offer the level of service that I normally do.
There were 2 other beauty therapists there which I was concerned about (1 of them is my main competition), but without blowing my own trumpet, both of them only had about 3 clients and I made sure my spies kept an eye on them ! I had a flock of people around my desk all commenting on my work and one lady said "That other table doesn't even offer a base and top coat like you do and charge £1 more !).
All in all, I had a really good evening and managed to make a profit. I even managed to sell some retail items (well my friends did) ! What I did find surprising was that the people were buying Cucumber Heel Therapy like it was going out of fashion, but I only managed to sell 3 SolarOils even though I was promoting it quite heavily .....
Once again, just wanted to say thanks for all the hints and tips you guys gave me. It really made my evening a success !
River
But firstly, a HUGE thank you to all the Geeks that gave me advise and support on the above. Without your help and input, I don't think I would have been as successful !
The event was scheduled from 6pm - 9pm and we were advised to have 15min appointment slots as they were expecting a 150 people to attend. Not having done one of these before, I drew up 12 appointment slots, to fit in with the time frame (next time, I'll schedule myself a break !)
My first client came at 6pm which I was very pleased about, but thought that I was just lucky. I put my head down and started working like a demon from hell trying to keep within my 15min time slot and STILL do a great job.
The lady left very happy even though I felt the "quality" of the job wasn't that briliant as there was cuticle everywhere and generally didn't look that "professional" to me. I had about 5 seconds to ponder these thougths when the next client turned up.
Once again I started working like a woman posessed and towards the end of the treatment, I vaguely heard my friend (who was helping me) say "I'm sorry, but she is fully booked now, but please take a price list and she can come see you, blah blah blah"
I thought, what the hell is she doing !!?? I've only had two clients, why is she turning people away !! I gave her a look and she showed me my booking sheet. While I was working away on the second client, oblivious to everything around me, she managed to fill the remaining ten slots with people that saw me work and thought my standard was really good !
She even heard someone comment to their friend that they were really impressed with the fact that I was sanitising / disinfecting my equipment during and in between clients, including files and peoples hands, something their regular salon didn't do !!
I was literally busy from 6pm - 9pm without stopping. I didn't even get a chance to go to the loo !
Clients seemed to be really happy, even though I cringed at the fact that I wasn't able to offer the level of service that I normally do.
There were 2 other beauty therapists there which I was concerned about (1 of them is my main competition), but without blowing my own trumpet, both of them only had about 3 clients and I made sure my spies kept an eye on them ! I had a flock of people around my desk all commenting on my work and one lady said "That other table doesn't even offer a base and top coat like you do and charge £1 more !).
All in all, I had a really good evening and managed to make a profit. I even managed to sell some retail items (well my friends did) ! What I did find surprising was that the people were buying Cucumber Heel Therapy like it was going out of fashion, but I only managed to sell 3 SolarOils even though I was promoting it quite heavily .....
Once again, just wanted to say thanks for all the hints and tips you guys gave me. It really made my evening a success !
River
