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Another recommendation if anyone has experience. I'm looking for a smoke extraction device during Plexr - plasma therapy for non-surgical lid lift. Skin vaporises so really don't fancy breathing it in...

Hi, has anyone used any skin cooling systems? I only know of Zimmer coolers which, at 7k, is a bit rich for me. But apparently really effective. For PRP scalp as it's hard to use anaesthetic. Lots on Alibaba. Any recommendations?

We normally offer a variety of hot drinks - herbal teas, builders's tea and nespresso or instant coffee depending on what clients want. In proper cups. Clients love this. But we are getting increasingly busier and are finding that it takes staff a fairly long time to do this and it's a lot of...

Hi everyone, I used this site in the past. It doesn't exist anymore. We're looking for clients for our Doctor to do botox, filler and Plexr - under the guidance of a highly experienced dr (who specialises in 'natural' results) in London. Where do you guys advertise for 'guinea pigs'? DM me if...

We haven't been told to do this - yet - but people are working from home, not going out etc - our bookings have dropped drastically. Lots of redundancies in all sectors and many businesses on the brink of closing down. This is London. Streets feel quite empty. What is it like for others?

A new therapist who just joined told me that in her previous place, they used to mix Lycon with a cheaper brand - and ended up having a really excellent wax. She finds ours to be too hot for the same amount of runny-ness (we use Hive). We do get complaints every so often that our wax is too hot...

Keen to hear from both business owners and therapists... Say someone came in for a treatment that they saw on Treatwell which is already a bit discounted. They loved the treatment and therapist has now succeeded in upselling to a course of 3. Would the course of 3 include the treatment they...

One of those 'this shouldn't be happening' scenarios. Client books for a course of 6; decides they don't want to continue after 2 and asking for a refund. We are happy to refund her the remaining 4 but will bill the first 2 as full priced treatments. Common to everyone I think and only fair...

Hello everyone, Just a quick opinion question (as many opinions as possible valued) based on what others do: I currently pay a flat 10% on products and 5% on first courses booked only. No targets. Questions: Is commission payable if the client rebooks the same course? Is commission payable...

Hello everyone, We are renovating at present and in the position of putting in a commercial washing machine. Currently we are using a weight-based laundry service (they will charge based on dry weight). Questions: for those who have a washing machine - is it worth its while? (assume that we...

An opinion required... If you were setting up your second premises, would you simply replicate the exact same thing as what you do at your current place or would you consider offering something different? Logic says it should be the same as first premises (website, marketing etc) but with...

So for e.g. a course of 5 treatments for say £100, would you prefer to advertise it as 10% off or £10 off? This is course gets more complex with crazier numbers e.g. £250; 10% off or £25 off? We're having a poll at work and wondering what the general consensus is... I like £ off - seems...

Hi everyone, My therapist would like to rent a space for microblading. She currently works 2 days/week. These clients are existing clinic clients who she's managed to upsell for microblading. She is new to this but generally very good at eyebrows and other fine procedures. We are asking for a...

We would like to liase with hairdressing salons around us for hair restoration (we are beauty so no competition). The treatment we offer (PRP) costs around £400. Costs are fairly high for us as it requires a trained person to draw bloods, needs the right regs for premises etc. Results are well...

Hi all, We have just had an offer accepted by a practice manager. A very generous base with a commission structure that matches what she got paid. We will soon be a 2 place practice but I mostly need her for one location (offerings differ at both locations- only 15 min walk apart). I've heard...

I've decided to design some male specific flyers. For a few reasons, one of which is that our female one is too girly. I've designed quite a few and asked around but its not been very useful feedback at all. Besides one where I showed them an image of a 30 something with mask on and the men...

Hi everyone, I've finally painstakingly designed my new leaflet and will post another thread for another opinion after this. My question- less important for the website as we can elaborate there- but more relevant to leaflets/flyers as it has to be very simple and edited. For a 60 min...

Just a quick, somewhat silly one.... We offer 10% commission on retail. Every so often we have products nearing end of sell by that we discount massively close to wholesale price. I'm assuming that 10% commission is given to discounted price? What do others do?

We have been trying unsuccessfully to recruit beauty therapists for the past 3 months. Tried all the usual routes which worked before. Wondering if Brexit has anything to do it as we also see a lot of other ads for therapists who are getting even lessor views than our ad. We need someone...

I'm in a narrow listed building and have the opportunity to redesign my 2 treatment rooms. We have quite a few bulky machines- 3 machines with 45x45cm footprint each (rough), trolly in each room, steamer, maglamp- one with a base, another attached to trolley. The end of couch in one room almost...