hi there,
I am a qualified level 2 and 3 stylist who has been in the idustry for 7 years 9 including training.
I had a client a few months ago who acted very strange when I was colouring her hair.I did a complete consultation where the client told me their hair hadnt been coloured for 4 months and she wanted the roots done.
I check the condition of her hair and advised that I would carry out the colour but not take the bleach through the ends as there was OBVIOUS previous colour here. I also advised that she try conditioning treatments at home.
I started the colour using bleach with 6% and started to foil, it was not that I noticed that the client was asking unsual questions like 'how long does it take for bleach to disintergrate your hair?' - surely a client would not think of asking something like that, its never happened before.
The client had very curly hair and explained to me in our consultation that she didnt brush it often as it tends to frizz and she finds it easier to manage without brushing.
The mother of this client then started to make a fuss asking questions like are you sure that this is what you want and making a really big fuss. The daughter started to get embarrassed and told her mum to stop.
Later on just as I finished foiling client complained it was feeling hot- bleach was in foils NOT touching the scalp and foils were not hot either, however i washed colour off.
Before the client could see her hair-she started crying it was falling out- i am at basin with her lying back combing through conditioner???? Clients mother came over and started RIPPING her daughters hair-we all know that when your hair is wet its at its most vunerable-also this client NEVER brushes her hair therefore the amoutn of hair we lose everyday its is going to look like its coming out plus it was so long and curly.
After the episode they paid for the hair, rebooked the other daughter for a full head tint (we refused to do it that day as she hadnt been patch tested) and they left. They didnt turn up for the tint and 4 months later I recieve a letter saying I am going to be sued for both daughters!!!!!!
They are saying i didnt patch test for the bleach-i didnt need to as it was in foils and not touching the scalp and also leaving bleach on someones skin for 24 hrs is going to burn.Does anyone else agree with me?
I feel like I have been set up- i did nothing different from any other time and Ive never had a problem.
Imcompatibility testwasnt done as the bleach was only put on the roots and never overlapped.please tell me what you all think :sad: I would like to also add thios client said the bleach burnt her scalp i only used 6% and 2 they have no pictorial evidence and no medical report???
I am a qualified level 2 and 3 stylist who has been in the idustry for 7 years 9 including training.
I had a client a few months ago who acted very strange when I was colouring her hair.I did a complete consultation where the client told me their hair hadnt been coloured for 4 months and she wanted the roots done.
I check the condition of her hair and advised that I would carry out the colour but not take the bleach through the ends as there was OBVIOUS previous colour here. I also advised that she try conditioning treatments at home.
I started the colour using bleach with 6% and started to foil, it was not that I noticed that the client was asking unsual questions like 'how long does it take for bleach to disintergrate your hair?' - surely a client would not think of asking something like that, its never happened before.
The client had very curly hair and explained to me in our consultation that she didnt brush it often as it tends to frizz and she finds it easier to manage without brushing.
The mother of this client then started to make a fuss asking questions like are you sure that this is what you want and making a really big fuss. The daughter started to get embarrassed and told her mum to stop.
Later on just as I finished foiling client complained it was feeling hot- bleach was in foils NOT touching the scalp and foils were not hot either, however i washed colour off.
Before the client could see her hair-she started crying it was falling out- i am at basin with her lying back combing through conditioner???? Clients mother came over and started RIPPING her daughters hair-we all know that when your hair is wet its at its most vunerable-also this client NEVER brushes her hair therefore the amoutn of hair we lose everyday its is going to look like its coming out plus it was so long and curly.
After the episode they paid for the hair, rebooked the other daughter for a full head tint (we refused to do it that day as she hadnt been patch tested) and they left. They didnt turn up for the tint and 4 months later I recieve a letter saying I am going to be sued for both daughters!!!!!!
They are saying i didnt patch test for the bleach-i didnt need to as it was in foils and not touching the scalp and also leaving bleach on someones skin for 24 hrs is going to burn.Does anyone else agree with me?
I feel like I have been set up- i did nothing different from any other time and Ive never had a problem.
Imcompatibility testwasnt done as the bleach was only put on the roots and never overlapped.please tell me what you all think :sad: I would like to also add thios client said the bleach burnt her scalp i only used 6% and 2 they have no pictorial evidence and no medical report???
minky
