Sassy Hassy
Well-Known Member
There have a been a few posts recently about not being duped by Supply Companies as all some want to do is get as much money from us as possible, and that there is not a lot of difference between one product to another. Well now I want to give the other side of the coin and have my say.
To me price is not the only factor when deciding on which Company I choose to get my products from.
If you want to go for the cheap option then hell that's your choice, but do us a favour and stop telling us that we're all being duped and ripped off. Like you, we did our homework and made our own minds up. I don't sit here and judge you and tell you that I think you are cheapskating your clients so please stop telling me that I am being duped and I need to join your club.
Sorry I needed to get that off my chest and I feel a hell of a lot better.
To me price is not the only factor when deciding on which Company I choose to get my products from.
- Customer Service - am I made to feel important to them? Do they have a good technical enquiry line? Do I feel a nuisance when I call for the 9 zillionth time with the same problem that I just can't get sorted?
- Turnaround of order - hell, I've just gone into my drawer only to find that new pot of gel I thought I had isn't there. Can my supplier get me next day delivery?
- Continuos development - are they working to improve the products they have, or will I still be stuck with the same outdated producted in 5 years time, when my competitors have the new all singing all dancing latest products that leave mine in the shade - natural and artificial nail systems.
- Trust and loyalty - do I trust what they tell me or are they feeding me B/S that makes me look and feel a prat. Do they deserve MY loyalty.
- Easy supply - I'd rather get my stuff from one or two places as it saves me time and postage costs. Time to me is my most expensive outlay.
- Education - can they help me improve as far in my career as I want to go?
- Products - does it do what it says on the tin? Do I have faith in it? Do I think there are better products out there than what I have?
If you want to go for the cheap option then hell that's your choice, but do us a favour and stop telling us that we're all being duped and ripped off. Like you, we did our homework and made our own minds up. I don't sit here and judge you and tell you that I think you are cheapskating your clients so please stop telling me that I am being duped and I need to join your club.
Sorry I needed to get that off my chest and I feel a hell of a lot better.