kylieb
Well-Known Member
Im just wondering if you all stick to the rules of the expiry dates on your gift vouchers?
The reason I ask is because I don't know if I'm just being mean but I'm
fed up with people taking the mick.
I put an expiration period on my vouchers of 6 months. Most salons are 3 months. So they have ample time to use it.
One lady has decided to leave it until the week before it expires to try and to book in. As you all know to get an appointment now... Well lets just say you'd have more chance of stepping in rocking horse s***.
She has asked me to extend it and I have said no. The expiry date is on the voucher but the terms and conditions are on the website. (Otherwise it just looks messy).
She says a week before Xmas is more than enough notice to book an appointment.
What would you do guys? I think 6 months is more than fair! Can you really expect to get booked in a week before Xmas?
The reason I ask is because I don't know if I'm just being mean but I'm
fed up with people taking the mick.
I put an expiration period on my vouchers of 6 months. Most salons are 3 months. So they have ample time to use it.
One lady has decided to leave it until the week before it expires to try and to book in. As you all know to get an appointment now... Well lets just say you'd have more chance of stepping in rocking horse s***.
She has asked me to extend it and I have said no. The expiry date is on the voucher but the terms and conditions are on the website. (Otherwise it just looks messy).
She says a week before Xmas is more than enough notice to book an appointment.
What would you do guys? I think 6 months is more than fair! Can you really expect to get booked in a week before Xmas?