Got stuck today

[poshpinks]

Hi everyone can anyone advice me on what I should of done today on my client who had split her nail plate from one side to the other and she wanted me to remove the entire nail . I did suggest soaking the nail off but she said she didn't have time to do that so I cut off all the lifting and filed down the nail asmuch as I could , this took me quite awhile as it was very painfull for the client would there of been ant way I could of done this different?

 

[xAnnaBannAx]

Hi everyone can anyone advice me on what I should of done today on my client who had split her nail plate from one side to the other and she wanted me to remove the entire nail . I did suggest soaking the nail off but she said she didn't have time to do that so I cut off all the lifting and filed down the nail asmuch as I could , this took me quite awhile as it was very painfull for the client would there of been ant way I could of done this different?

Sounds like your client needs to realise you are not a magician and cannot just magic her nail off! I certainly dont think you should cut any lifting off, and definately should be avoiding causing any pain!

If it had been me (just my opinion) but I would of explained that i would not be prepared to risk further damaging the nail...and it would have to be soaked off and done properly....and to be honest....it sounds like you probably spent just as long filing as you would of soaking!

 

[Cathie!]

Was the client one of your regular clients?

Did she tell you the circumstances in which she managed to break the nail plate underneath the enhancement?

From my own experience, I have found that the nail plate will only break in this way from a big head on bash, partucularly when the enhancement is too thick and is unable to absorb the shock of the blow, so the nail plate takes the damage.

A good product, coupled with a balanced enhancement should break before the nail plate itself takes the shock and breaks, causing trauma.

Do a search though as there are a few threads about repairing this kind of damage.

 

[poshpinks]

Thanks all for your comments. when I said cut i use cuticle nippers to take the lifted product off so to safe time filing and so I was not o file and cause more pain to the client. She is a new client i did a full set two weeks ago so not a regular I explained what she had done to her nail and she said that she had done it before and the girl in the salon just nipped it all off so I think thats why she didnt want it soaked off. She said that there was some lifting and she picked it off and then later got the nail court on something and it has been causeing her pain since so she wanted it taken off and replaced. I told her it would be best to leave the nail to heal nd to come back whenn it was to apply another nail but she said she would hate not to have her nail on as it would look funny .What would you have done refuse or obliged? I was not sure what to do as I have never been in this situation before.

 

[Cathie!]

Just an info thing, if you use nippers to nip off lifting product, you are likely to do more bad than good, as the angle of the nippers is likely to lift bonded product from the nail plate, causing layers of nail plate to be removed with the bonded product.

Perfect prep and product application are the key to eliminate lifting.

Just because the old tech used to do it doesn't mean you have to, who is the professional, you or the client? Don't be intimidated by her just because she has come to you from another tech....follow what you have been taught and you'll be just fine. :hug:

 

[Nailsinlondon1]

This is what I would have done.

1. Sanitise the nailplate paying special attention to the break, making sure it is really clean.
2. Stabilize the break, a little resin applied to the break and then gentle pressure to squeeze it together. Its hurting because there is movement.
3. Let the resin set.
4. Dry prep....... gently remove any non living tissue form the nail.....
5. Reducing the length, supporting the nail to reduce movement whilst filing.
6. Reduce any lifting with a 180 grit file, working from product towards the lifting. Nippers will only increase the size of the lifted area and causes more nail trauma.
7. Debulk the nail and then fine file with a 240 grit to make all old product flush with the nail plate and ensuring a good keratin bond.
8. Re-apply product, relocating apex and ensuring sound structure.
9. Oil buff and finished......

Shouldn't take more then 15-20 minutes xxx

 

[geeg]

Hi everyone can anyone advice me on what I should of done today on my client who had split her nail plate from one side to the other and she wanted me to remove the entire nail . I did suggest soaking the nail off but she said she didn't have time to do that so I cut off all the lifting and filed down the nail asmuch as I could , this took me quite awhile as it was very painfull for the client would there of been ant way I could of done this different?

You actually did all quite the wrong things and were intimidated by this client. But well done for admitting it and asking because I think you realise your mistakes. :hug: Live and learn eh?

Rule number one .... never remove product mechanically with nippers for all the reasons already mentioned: It damages the nail plate further and weakens it ... plus it is painful.

I would have mended the breakage pretty much as described by Ruth. As soon as you stabilise the break the pain instantly goes away. Then in a week or two you can soak off and re-apply a nice new nail for her when it is no longer painful or apt to sting. Better luck next time.

 

[poshpinks]

Thanks all as I really was not sure what to do and it is very rare that I use the nippers as I do find them tricky also I was not intimited by this client I just asumed that as this had happened to the client previously and had it sorted with the nippers in a salon that it was the way to go . I only took off the lifted product and it was not attached to the nail plate once I got to product that was I just gently filed . Can I ask if she had been ok with the soaking off would that of been an option? At least I wil know for next time a client has this problem . Much appreciated everyone.

 

[becki x]

Thanks all as I really was not sure what to do and it is very rare that I use the nippers as I do find them tricky. Can I ask if she has be ok with the soaking off would that of been an option? At least I wil know for next time a client has this problem . Much appreciated everyone.

Soaking off would be fine once the pain had gone as geeg says above hun. hth's

Just imagine,if this ever happens again,you'll know exactly what to do xx

I think we've all been in a situation where in hindsight we would have dealt with it differently,however every single mistake is worth making if you learn something from it :hug: