Quantcast

Problems with taliormadenails.co.uk?

SalonGeek

Help Support SalonGeek:

2littletoys

Well-Known Member
Joined
Jan 30, 2008
Messages
236
Reaction score
1
Location
manchester
Hi i am v v new to all this. Been training in all things nails for only 2 months but already come up against some rubbish. I ve ordered some nail tips from taliormadenails.co.uk about 3 weeks ago. When i didnt get them i emailed them but got no response, then today i get a parcel with only pack of tips (i ordered 3) and they where a really dodgy set.:irked: After emailing to ask what was going on, they ve sent 4 really horrible emails to me and told if i don t like it- tuff!:cry:.
Just wanted to know if anyone else has bought anything from them....
 

ValencianNails

Positivity rules!
Joined
Aug 31, 2004
Messages
18,509
Reaction score
816
Location
Valencia, España
One thing I can tell you FOR SURE is that they AREN'T approved by Creative to sell their products.

Do the right thing and buy from the OFFICIAL distributors :wink2:
 

Bagpuss

Sleepy Geek Zzzzzzzz
Joined
Oct 5, 2004
Messages
14,266
Reaction score
699
Location
uk
One thing I can tell you FOR SURE is that they AREN'T approved by Creative to sell their products.

Do the right thing and buy from the OFFICIAL distributors :wink2:
ditto....you would never receive this kind of treatment from SS.

As for helping you now...i have no idea...i am sure there must be someone you can report them too....Trading Standards ???
 

Nicki-Marie

Well-Known Member
Joined
May 7, 2007
Messages
835
Reaction score
16
Location
Midlands
Im going to be honest ive used them when I was desperate during troubled times with hyperion. I was worried the whole time if I was going to get the real deal. I was sent something different to what i paid for (which meant more faffing around) I was sent the right item eventually.
But now im straight back to SS. As said previously Stick with the official Distributors
 

loubylou

Well-Known Member
Joined
Jul 6, 2006
Messages
8,640
Reaction score
268
Location
west yorkshire
If you want to order CND products and be sure that you are getting the real deal order from CND UK distributors Sweet Squared their number is 0845 2106060 hope that helps
 

izzidoll

Strictly Scottish Geek!
Premium Geek
Joined
Jun 25, 2004
Messages
12,314
Reaction score
639
Location
Scotland
Hi i am v v new to all this. Been training in all things nails for only 2 months but already come up against some rubbish. I ve ordered some nail tips from taliormadenails.co.uk about 3 weeks ago. When i didnt get them i emailed them but got no response, then today i get a parcel with only pack of tips (i ordered 3) and they where a really dodgy set.:irked: After emailing to ask what was going on, they ve sent 4 really horrible emails to me and told if i don t like it- tuff!:cry:.
Just wanted to know if anyone else has bought anything from them....
Sorry folks...where does this mention she was buying CND tips?
I mean it certainly sounds like atrocious customer service...but how do you know it was unauthorised selling of CND products?? I am baffled!
 

loubylou

Well-Known Member
Joined
Jul 6, 2006
Messages
8,640
Reaction score
268
Location
west yorkshire
Psychic powers lol
 

ValencianNails

Positivity rules!
Joined
Aug 31, 2004
Messages
18,509
Reaction score
816
Location
Valencia, España
Sorry folks...where does this mention she was buying CND tips?
I mean it certainly sounds like atrocious customer service...but how do you know it was unauthorised selling of CND products?? I am baffled!
The majority of the products they sell are CND...

As always, it's better to go via the official distributors for products, regardless of brand.

As far as helping out where products are missing from an order are concerned... that can only be resolved by contacting the company direct, if that fails than I suppose trading standards would be the next step.
 

nail pro pinkie

Active Member
Joined
Aug 28, 2007
Messages
33
Reaction score
0
Location
BRADFORD
Sorry folks...where does this mention she was buying CND tips?
I mean it certainly sounds like atrocious customer service...but how do you know it was unauthorised selling of CND products?? I am baffled!


just what i've been thinking all along.
 

Susie H

Well-Known Member
Joined
Aug 10, 2005
Messages
5,277
Reaction score
282
Location
Northampton
When you buy from the internet or mail order you are given by law 7 days to return the good for a full refund, this is because unlike a shop where you can get a good look at what you are buying with the internet you rely on a photo so I would return the product with a short note and an email saying you have been in touch with trading standards who say you are entitled to a full refund within 7 days and they are monitoring your case. There doesn't have to be anything wrong with the product unlike a shop. Just that its not what you want.
Hope this helps hun.
Personally I use the internet to reorder products I have already found myself happy with or for free samples to try and I use the same company's that I first got my products form. Thats not me trying to be smug, its just that I have trust issue:lol: So if I buy from a show or a warehouse I don't get disappointed.
 

izzidoll

Strictly Scottish Geek!
Premium Geek
Joined
Jun 25, 2004
Messages
12,314
Reaction score
639
Location
Scotland

Classy Claws

Guest
Joined
May 10, 2007
Messages
545
Reaction score
22
Location
South Pole
Have nothing but good things to say about them, have ordered quite a few metal impliments that we simply just cannot get over here and price was awesome (ordered quite a few!) they were on my door step in 5 days UK to NZ talk about wow lol had a item comming from aussie (not nail related) that took 15 days to arrive! emails from TMN have always been more than professional - and no havent brought any CND from them, they 'do' sell other items.
 

lisa-marie

Well-Known Member
Joined
Sep 3, 2007
Messages
388
Reaction score
1
Location
Cornwall
i bought some creative polishes from them last year before i started training in nails, they sent me all the right stuff but it took a while to come through the post (considering postage was quite high!)
 

Latest posts

Top