A client of mine (comes in for waxing every 3 weeks), usually has lovely nails and I was hoping to sell her Shellec, which I have just brought into and go on the 'Shellec brings them back' course this Wednesday. I was about to give her a Shellec leaflet and asked about her Acylic nails, when she rolled up her eyes in disgust and said she tried Shellec and they only lasted 15 mins and started coming off. She went back to the shop and had her usual Acylics put on.
This left me a bit aghast. I chose Shellec because I thought it had such a good reputation. I'm now wondering whether I will have the same problem when I do Shellec nails. At the moment I'm concluding the nail technician did something wrong. Any ideas so I can avoid it?
Now I have this client in the village bad mouthing Shellec just when I'm trying to promote it and I wonder when I'm trained whether I should offer her a free Shellec treatment, after all she is a very 'good' client and hopefully she would have a better experience and perhaps become a Shellec client of mine as well, or at least stop bad mouthing it.
What do you think?This left me a bit aghast. I chose Shellec because I thought it had such a good reputation. I'm now wondering whether I will have the same problem when I do Shellec nails. At the moment I'm concluding the nail technician did something wrong. Any ideas so I can avoid it?
Now I have this client in the village bad mouthing Shellec just when I'm trying to promote it and I wonder when I'm trained whether I should offer her a free Shellec treatment, after all she is a very 'good' client and hopefully she would have a better experience and perhaps become a Shellec client of mine as well, or at least stop bad mouthing it.