VHunter
Well-Known Member
Yet ANOTHER :irked:
A new client called me. She wanted to know if I could refill her "gel-resine" (this is what tip-n-dip is known as in Quebec). I said most certainly, but wouldn't she prefer something stronger? She said her current tech was moving away and she had gel-resin for years with no problems and that's what she prefers.
Ok, no problem. Give her what she wants, show her the differences.. etc..
She shows up, has a seat. I start the consult looking at her nails.
Right off, I can see that they are NOT gel-resine, they are acrylic and VERY thick acrylic at that. She tells me she hasn't had them filled in over 4wks.
I ask her a few more questions and discern that I'm indeed right, they are not gel-resine. I inform her of this, and she's determined that they are and most definately NOT acrylic as she doesn't like acrylic, it damages the nails.
I explain to her the differences, show her the systems that I have. Show her the samples of L&P that I have. She points to the L&P and the L&P brush and says "she makes balls with that". I tell her "that's acrylic". I show her my gel-resine system and on the bottles they read "gel" on one and "resine" on the other. I show her on one nail how gel-resine is done, and she's telling "oh no, that's not at all what she does". (well, I already know that... LOL).
I get out my books - because she's still insisting it's gel-resine and not acrylic that she has on - and show her what the books show.
And then I say "perhaps your tech chose to call it gel-resine because of the bad rep that acrylic is getting these days due to the poor salons cropping up everywhere?" giving her a way out. After all, she's been with this tech over 10yrs, and this woman is in her 50's.... She doesn't want to be a fool.
She concedes that it's possible.
In the end, she decides to go with UV gel. Pheeew, that was a lot of hard work.
BUT NOW I have to file this stuff off AND she doesn't want me to use the electric file. Ok, more education now. She tells me her tech would....
now wait for it....
Soak her hands in acetone, then file, then soak then file, then soak then file.
I have NEVER heard of this in my life.
I try filing by hand and they are ROCK HARD and smell wonky.
Yup, you guessed it.... MMA. I can file until I'm purple, but these puppies aren't going anywhere.
I explain the dilemma and voice my concerns that it's probably MMA acrylic.
I explain that efiles are not damaging, that techs using them wrongly cause damage. She voices concern about pain. I told her that if I hurt her, she can give me a good whollop. That it shouldn't and doesn't need to hurt.
Big sighhhhhhh LOL
Anyway, end of story is that she's coming back for a refill and has been reformed and educated and is a very happy camper.
Bonus for me: she works in a pharmacy with the public.. so hopefully I can garner referrals that way.
Her former tech apparently worked in a local salon, and not a nail bar.
Geez, they're everywhere, these "nss" techs. And I'm thinking to myself "doesn't the salon owner have a clue? Did she ask for certs when she hired her? etc etc"
More good news: 5 new clients in the last 3 weeks AND I haven't even distributed my new flyers yet. Hubby is on the moon and FINALLY agrees that I need to add a full day to my schedule and is definately against my returning to the office. I'm now nearly fully booked on my present schedule and definately need to add some hours somewhere. ESPECIALLY with grad season and wedding season starting.
whooooooooohoooooooooooo
A new client called me. She wanted to know if I could refill her "gel-resine" (this is what tip-n-dip is known as in Quebec). I said most certainly, but wouldn't she prefer something stronger? She said her current tech was moving away and she had gel-resin for years with no problems and that's what she prefers.
Ok, no problem. Give her what she wants, show her the differences.. etc..
She shows up, has a seat. I start the consult looking at her nails.
Right off, I can see that they are NOT gel-resine, they are acrylic and VERY thick acrylic at that. She tells me she hasn't had them filled in over 4wks.
I ask her a few more questions and discern that I'm indeed right, they are not gel-resine. I inform her of this, and she's determined that they are and most definately NOT acrylic as she doesn't like acrylic, it damages the nails.
I explain to her the differences, show her the systems that I have. Show her the samples of L&P that I have. She points to the L&P and the L&P brush and says "she makes balls with that". I tell her "that's acrylic". I show her my gel-resine system and on the bottles they read "gel" on one and "resine" on the other. I show her on one nail how gel-resine is done, and she's telling "oh no, that's not at all what she does". (well, I already know that... LOL).
I get out my books - because she's still insisting it's gel-resine and not acrylic that she has on - and show her what the books show.
And then I say "perhaps your tech chose to call it gel-resine because of the bad rep that acrylic is getting these days due to the poor salons cropping up everywhere?" giving her a way out. After all, she's been with this tech over 10yrs, and this woman is in her 50's.... She doesn't want to be a fool.
She concedes that it's possible.
In the end, she decides to go with UV gel. Pheeew, that was a lot of hard work.
BUT NOW I have to file this stuff off AND she doesn't want me to use the electric file. Ok, more education now. She tells me her tech would....
now wait for it....
Soak her hands in acetone, then file, then soak then file, then soak then file.
I have NEVER heard of this in my life.
I try filing by hand and they are ROCK HARD and smell wonky.
Yup, you guessed it.... MMA. I can file until I'm purple, but these puppies aren't going anywhere.
I explain the dilemma and voice my concerns that it's probably MMA acrylic.
I explain that efiles are not damaging, that techs using them wrongly cause damage. She voices concern about pain. I told her that if I hurt her, she can give me a good whollop. That it shouldn't and doesn't need to hurt.
Big sighhhhhhh LOL
Anyway, end of story is that she's coming back for a refill and has been reformed and educated and is a very happy camper.
Bonus for me: she works in a pharmacy with the public.. so hopefully I can garner referrals that way.
Her former tech apparently worked in a local salon, and not a nail bar.
Geez, they're everywhere, these "nss" techs. And I'm thinking to myself "doesn't the salon owner have a clue? Did she ask for certs when she hired her? etc etc"
More good news: 5 new clients in the last 3 weeks AND I haven't even distributed my new flyers yet. Hubby is on the moon and FINALLY agrees that I need to add a full day to my schedule and is definately against my returning to the office. I'm now nearly fully booked on my present schedule and definately need to add some hours somewhere. ESPECIALLY with grad season and wedding season starting.
whooooooooohoooooooooooo
