We import in bulk, direct.. but sorry for £29 a box yours are not the best quality mink, not what I would use anyway.
oh and our are real hand brushed mink (real) so keep it real
Su x
I am disappointed but not surprised by the comments made by SusanEvian, who suggests, amongst other things that the lashes I distrubute cannot be real at £29.99 and makes the oblique suggestion that they may be of poor quality. Neither statements are true. They are real mink fur and of the highest quality.
This is evidenced by the units of this product that has been sold both to individual technicians and salons in the UK and Europe. To date not one of these salons have made any of the allegations you make about either the nature of the product or its quality or indicated any disatisfaction with it and that includes those clients who regularly have real mink treatments with me.
There is no doubt however that this natural product behaves differently to faux mink as it is finer than 0.15mm which in general is the thinest faux mink product generally available in retail. The product does require technicians to be very experienced and a comment is made to that effect in my website shop. Similarly when customers order this item by telephone my sales staff give the same advice. Not to do so would be unprofessional.
Turning to secret shopping, well I am assured by my sales staff that we have never sold anything to SusanEvian although I appreciate that this name is a psudonym. Secret Shoppers usually pay for items using a psudonym and an alternative delivery address, thereby remaining anonymous .However, the purpose of secret shopping is to buy something; test it and then send a critique about its fitness for purpose, price and quality to the seller. At Lash by Francesca we keep excellent records and after a thorough search of written and email correspondence we can find no record of such a critique from you.
We also keep excelent client and customer records too. So, SusanEvian you shouldn't have a problem letting me know when you indulged in this secret shopping experience at LASH by Francesca, after all you would have used a different 'secret shopping' name. So rather than take pot shots from the sidelines do feel free to send me a copy of the original critique you may have written, together with the psudonym you used for your secret purchase, the alternative address and the date, even the month will do - and we will be happy to investigate this. You can email, our email address is, as you will know, on my website or you can send me a private message here - whichever you prefer. I would be happy to disclose any material facts that are aduced to this thread, as its only right that contributors see evidence of your claims and whether or not you made a secret purchase.
I appreciate that you may be disinclined to do so although I can't think why, as your anonymity is protected. However if that were to be the case, then we can all be reassured that this is just another example of someone being disruptive and using forums such as these to make vexatious and inaccurate comments.
Francesca Middleton
LASH by Francesca
LASH by Francesca
