I didn't exactly mean for them to remove them, if they were in for the regularly scheduled appt I would remove the product. However there is nothing wrong, given proper instruction on how to soak off their enhancements, for a client to soak off their nail product at home.
We are not doctors and cannot diagnose whether a nail is inflammed or not. So how do you know it wasn't inflamation or infected? I was told through the years not only by my instructors, books I've read, and also other experienced and well educated nail techs that if a nail doesn't look healthy, pink and white, then we should not apply product on that nail. As I stated before I would rather be safe than sorry. And it is my opinion!