chazz!!
Well-Known Member
Hi everyone, iv posted this so I can get everyone's feedback on something I'm a little annoyed about and can't seem to do anything about this is not a hate post I still really like sweet squared as a whole.
When the new spinning shellac racks came out last year I brought two as I had all the colours they make so needed more than one to fit them all on but did not need three.
I since then brought all the new colours and now need a third rack so I ring sweet squared as cant find them on website to order one. I was aware they would be more expensive as they were on a special price last year but I was not aware that you can't now buy them unless you buy a shellac package which I do not need as I have everything else.
If I new this to be the case when I first brought one I wouldn't have bothered or I would have ordered about 5 for future colours.
I thought these racks were the solution to the problem we had before when the new colours were released with racks for the first two launches then stopped so you had nowhere to display new colours.
I'm now forced to buy from eBay and the prices are ridiculous in excess of £40 plus postage compared to the £7.50 I payed from sweet squared. And whose to say they will evan be available on eBay for next time I need one
I emailed head of customer services and although very polite and apologetic she said she can't brake up a kit to give me a rack as its CND policy. She told me about the wall rack but unfortunately I am unable to put things on the walls as my salon is in a hairdressers so their not my walls if I was able to do this I would have brought this rack in the first place.
I don't think they should have been sold separate in the first place if they are then going to out them in a kit.
Is anyone having the same problem or can see why I'm so annoyed buy this.
Sorry so long x x
When the new spinning shellac racks came out last year I brought two as I had all the colours they make so needed more than one to fit them all on but did not need three.
I since then brought all the new colours and now need a third rack so I ring sweet squared as cant find them on website to order one. I was aware they would be more expensive as they were on a special price last year but I was not aware that you can't now buy them unless you buy a shellac package which I do not need as I have everything else.
If I new this to be the case when I first brought one I wouldn't have bothered or I would have ordered about 5 for future colours.
I thought these racks were the solution to the problem we had before when the new colours were released with racks for the first two launches then stopped so you had nowhere to display new colours.
I'm now forced to buy from eBay and the prices are ridiculous in excess of £40 plus postage compared to the £7.50 I payed from sweet squared. And whose to say they will evan be available on eBay for next time I need one
I emailed head of customer services and although very polite and apologetic she said she can't brake up a kit to give me a rack as its CND policy. She told me about the wall rack but unfortunately I am unable to put things on the walls as my salon is in a hairdressers so their not my walls if I was able to do this I would have brought this rack in the first place.
I don't think they should have been sold separate in the first place if they are then going to out them in a kit.
Is anyone having the same problem or can see why I'm so annoyed buy this.
Sorry so long x x