Hi I have recently qualified and done numerous free trials on putting individual clusters on friends and family. I had a fee paying client today and a bit ofthe glue appeared to drip in her eye and I told her that the stinging sensation would go away in a minute but she sharply replied she isnt use to people putting glue in her eyes. My confidence took a real battering. Can anyone help me with what I could of done wrong - maybe too much glue? And how to professionally handle something like this - I apologised, but that seemed to make it worse:sad: