Hi Gem,
I understand how frustrating this can be as I’ve had this happen a few times in the past, got the money from clients in the end, due my knowledge of the law etc
As used to work as a police officer many moons ago (for all my sins:evil
As far as the law stands on this matter that you have described with your client:
Under Section 3 of the theft act of 1978
Making off without payment
"A person who, knowing that payment on the spot for any goods supplied or services done is required or expected from him/her, dishonestly makes off without having paid as required or expected and with intent to avoid payment of the amount due shall be guilty of an offence".
The above offence relates to 'no credit' situations where payment is made at the time goods or services are supplied whether by cash, cheque or card. I.e. resturants, self sevice petrol stations, beauty treatments etc the list is endless of services/ business types that fall under this.
To prove that your client had intent to avoid payment, you must first be able to prove that she intends to permanently avoid paying you and is not just delaying or or deferring payment. This can be hard to prove, however a lapse of time may be a significant factor, if your client claims she intended to pay eventually.
I would recommend that you send invoices and refer to your payment policy in them, and state when the payment should reach you by and if that if she ingnores it that you WILL take further action, (keep copies of the letters) to her via special delivery so that you can prove she got them.
Keep any emails & texts that stating when she said she would settle her out standing monies with you.
Keep the receipts that the post office give you as these are evidence that you have tried to resolve this asap and these will also prove as a time line between the date of the offence and how long she has 'delayed' payment as this will help your case againist her should wish to tak it further later on.
HTH
Natalie