One thing I found very useful to know is the woman asked if I even get centre lifting with Creative, fact is i do, but not often. Well they explained this is not because my mix ratio is wrong but because I am using retention#.
I'm surprised that they didn't ask you how long the current set had been on your clients and what their natural nails were like, ie ski jump etc... if Retention+ was soooo bad then why would so many technicians be using it with no problems at all?
Regardless of which system you were using beforehand, it's a bit underhanded of them to blame your previous system in order to gain your business, don't you think?
customer care is excellent as they really want to help and trying to launch in the UK.
With all due respect, you haven't had a chance to test their customer service yet.
Sure my feedback wont go down well on this site but wanted to share my experience today from attending demo in Brighton.
Why would that be?... this is a site for education and help, regardless of which brand the members are using.