Hi
I've ordered from Posh and I found the service very dissapointing, firstly you have to order the set kit with some of the worst colours, totally not what clients are looking for, peppermint green and weird shimmery brown colours that have stayed put on the shelf despite us all wearing them. Secondly the training was not followed up by even one courtesy call or email, there was no marketing support given, and some product missing when the order reached our salon. The only merchandising we were given, was (after requesting it twice) a tiny insignifcant poster.
We were half way through our bottle of Gelish foundation when it started to totally disintegrate, all the hairs came out of the brush and basically we had to use a gel brush instead. When I emailed the distributor she basically mailed me back, its longer than 14 days since you ordered so tough, you'll have to buy a new one!
I think that is the worst customer service, and I'm raging I had to buy all those crap colours in the kit, no support and the fact that the product didnt even stand up to normal wear and tear combined with the shoddy attitude of the distributor, I am really unimpressed. I am slightly regretting not going with Shellac as it seems more popular here in Ireland. Also you can find out in Scratch how to apply Gelish and then just buy the colours online on ebay. Don't waste your money on the training and the awful colours in the compulsory kit.